Sales Coordinator

2 days ago

Crawley, United Kingdom TechNichols Resourcing Ltd Full time

**Role**: Sales Administrator / Export Administrator / Account Manager

**Salary**: £24,000 to £26,000 per annum + pension + life assurance & health care + 25 days’ holiday + bank holidays

**Hours**: Monday to Friday 8:45am till 5:15pm

**Location**:Commutable from Crawley, Redhill, Guildford, Croydon, Brighton, Burgess Hill, East Grinstead and surrounding areas

**Company**

This role would suit someone who loves to be busy and juggling a few tasks at any given time. You will be handling the work from customer communication through to getting exporting parts to them, which could be anywhere in the world, and in a lot of casesvery swiftly. It is a role that is changing constantly with different demands and request and urgency. You will need to have a cool head and be able to prioritise.

If you have experience of liasing with customers or sales admin or support or order processing, or have any experience / knowledge or exporting goods, please apply

Anyone who can speak another language other than English, such as German, French, Italian or Spanish would be highly regarded and advantageous But this is by no means essential.

**Responsibilities**

Your primary role is to liaise with customers with regards to parts required, process the orders and be responsible from placing the order onto the system to coordination and delivery of parts to the end user (customer) anywhere in the world.

More info;
- Involved throughout the whole process from communicating with Customers/Clients and recording orders, to checking stock, liaising with supply chain and creating picking lists through to invoicing and exporting of the equipment liaising with freight companiesand completing the necessary export documentation.
- To discuss the spares order requirements, checking data to customer’s equipment records, to ensure part descriptions and product numbers are accurately identified.
- Monitoring stock levels to the computerized MRP system, to process orders fully. This includes the preparation of picking lists, despatch notes, invoicing, and export paperwork as required, liaising with accounts, logistics, stores, production and despatchstaff accordingly.
- Booking transport for the goods - liaising with freight forwarders. This varies according to the size of order, the dimensions of the packaged goods, the destination, and requested despatch time.
- Liaising with logistics and production staff for orders which impact upon the production programme - requiring assembly and test requirements.
- Taking calls on the dedicated spares line and directing to the appropriate staff within the spares and service department

**Requirements**:

- Administration or customer support or order processing experience.
- Confident with good communication skills to liaise with worldwide customers.
- Strong computer skills, ideally with the use of ERP/MRP computer system, such as SAP or Navision.
- Strong eye for details and methodical approach.

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