Business Admin Apprentice

13 hours ago

Chesterfield, United Kingdom Chesterfield Royal Hospital NHS Foundation Trust Full time

We are currently looking to appoint a Business Admin Apprentice to work in the Den within the Family Care Division.

Excellent organisational skills and an ability to work under pressure are essential requirements together with great attention to detail for ensuring data is recorded accurately onto the patient administration system.

To be successful in this role you will possess a good standard of education, and experience of working with Microsoft computer programmes, for example: Word, Excel, etc. You must have effective communication skills and be adaptable to meet the service needs.

Responsible for providing a friendly and personal checking in of patients and their families/carers, and managing their expectations at busy times.

Provide administrative support to the Admin teams within their speciality.

Reconciliating clinics within timescales.

Demonstrate a flexible approach to Departmental duties where appropriate.

Be proactive in escalating any concerns of any kind to Line Management.

The main emphasis of this role is to provide a friendly and personal experience for patients and their families/carers. For example: provide a comprehensive reception service to the Den.

Duties will include front of house, face to face receptionist service to all patients and visitors, maintaining patient notes, filing, and ensuring that accuracy and confidentiality is maintained.

Please see Job description for main duties of the job in attachments

Chesterfield Royal Hospital NHS Foundation Trust is a well performing Foundation Trust serving a population of around 441,000 across the Bolsover, Chesterfield, Derbyshire Dales, North Amber Valley, High Peak and North East Derbyshire districts. With a workforce of around 3,800 staff and good financial control, currently operating with a positive financial surplus and was recently rated “Good” by the CQC.

We are committed to working with our partners in health and social care to deliver long term financial sustainability and resilience in our performance to ensure we provide high quality services and excellent patient care.

Please see the Job description and Person Specification in the attachments. This document contains a full detailed description of the role and what the main responsibilities and duties are along with the criteria that are required.

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