Admin Assistant

1 week ago


Altrincham, United Kingdom PLS Solicitors Full time

The main role of the Admin Assistant is to support the New Build Conveyancing Team with various admin elements of the conveyancing transaction.

Duties will include but will not be limited to:

- You will deal effectively with clients and third parties through written correspondence
- You will be responsible for chasing various urgent documentation, ID, mortgage offers and searches
- You will keep the case management system up to date in real time
- You will ensure our clients and introducers of business receive the best possible service at times
- You will prepare required documentation as required with the conveyancing process
- You will comply with all PLS Policies and procedure
- Any other administrative duties required to assist your team and other teams should the need arise including but not limited to:

- Exchange letters and deposit accounts slips
- Certificates of Title to the lender
- Sending documents to client for signature
- Sending signed documents to solicitors
- Checking client care letters and dealing with gifted deposit/Help to Buy ISA queries

Essential Skills:

- Experience in an admin or customer service environment preferred
- Strong administrative skills gained in an office environment
- Excellent attention to detail
- Good telephone manner
- Conversant in Microsoft office

**We offer a wide range of staff benefits**:

- 20 days holiday rising to 25 plus Bank Holidays
- Flexible holiday scheme so you can buy/carry over up to 5 days at the end of each holiday year
- Death in service cover
- Contributory pension
- Employee Assistance Programme & counselling service
- Study funding
- Salary sacrifice schemes: Nursery fees / Cycle to work / Company Cars / Technology / Gym memberships

**Some extra touches...**
- Free Conveyancing for staff and discounts for friends and family
- Discount club
- Kudos for the quarter awards
- Free taxi service from Navigation Road Tram Station to and from work
- Fantastic break room that includes a pool table, ping pong table & dart board
- Volunteering scheme
- Free fruit
- Vending machines
- Free eye tests and a financial contribution towards eyewear
- Social events arranged by our Social Committee
- Charity events arranged by our Charity Committee
- Late start/early finish on your Birthday
- Relaxed dress policy
- Staff reward scheme when you introduce someone who comes to work for us
- Long service awards
- Access to free mortgage advice

Pay: Up to £23,000.00 per year

Schedule:

- Monday to Friday

Application question(s):

- 1. Are you able to commute to our offices - PLS House, 2 Aegean Road, Atlantic Street, Altrincham, WA14 5UW?

2. Are you able to commit to a full time position - 9am to 5pm, Monday to Friday?

**Experience**:

- Customer service: 1 year (required)

Work Location: Hybrid remote in ALTRINCHAM



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