Complaints Officer

HYBRID WORKING - 1 DAY PER WEEK IN OFFICER Fox Morris are working with Lewisham Council in relations to finding a Senior Customer Resolutions Officer to start work ASAP! **Responsibilities** - To investigate and resolve corporate and statutory complaints, enquiries from representatives and information requests for the Council. - To identify service...

Hybrid role mainly working from home but expected in the office 1 day per week. This address is Laurence House Catford SE6 4RU which is accessible via Public transport or subsidised parking available on site To investigate and resolve corporate and statutory complaints, enquiries from representatives and information requests for the Council To identify...

Teqniq is searching for a **Tenancy Management & Resettlement Officer** to work in the public sector. 35 hours per week. 5 months contract. 09:00-17:00 Officer will need to complete the following duties: Occupancy and property inspections Undertake phone duties Complete housing management tasks Discharge housing duty / NTQ Answer MP, member enquiries and

**Home Ownership Officer (Hybrid) needed in Lewisham, Paying £19.87ph PAYE - Reference: RQ1117224** minimum 2 days per week in the office - Proactively manage a variety of RTB and home ownership functions within procedural & legislative - Have a thorough knowledge and understanding of RTB / Collection / Service Charge legislation and communicate this...

Neway are looking for a Home Ownership Officer to join our client based with Lewisham Council. Starting 4th Dec, working 36 hours a week initially for a 3 month contract. As a **Home Ownership Officer**, you will be responsible for providing a high quality, customer focused and responsive service to Lewisham Homes home owners. **If successful the main...

Home Ownership Officer needed inLewisham, £21.45ph PAYE – Reference : RQ1535292 Consult with leaseholders (statutory and non‑statutory consultation) and assist with applications for dispensation. Issue Section 20 Notices and keep robust records of each contract. Deal with leaseholder enquiries via email, telephone, and face to face. Issue bills using...

**Duties** Working to deliver the best quality service, you’ll be responsible for a first-class liaison and administrative support to our project team, liaising with a wide and diverse customer base, in a professional and efficient manner. Swiftly resolving and advising residents, you will log all complaints received in accordance with our policy and...

Role Overview We are currently seeking an experienced Resident Liaison Officer (RLO) to join a busy construction / refurbishment project in Lewisham. The successful candidate will act as the key point of contact between residents, the site team, and the client, ensuring clear communication and a positive resident experience throughout the works. Key...

My client are looking for an experienced debt collector to assist with maximising their collection before year end. **Main Purpose of the job**: Responsible for the efficient and effective administration, collection and recovery of Business Rates owing to the Council in accordance with financial procedures and statutory regulations.To prepare cases and...

**Purpose** *** Provide excellent tenancy sustainment support ensuring tenancies in the private rented sector are sustained to provide safe and secure housing for our customers whilst meeting local and corporate objectives. To provide high quality advice, lettings and tenancy sustainment service that maximises the number of homeless households who are able...