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Senior Education Administrator

2 weeks ago

Manchester, United Kingdom The Christie NHS Foundation Trust Full time

The Christie welcomes a variety of professional visitors from across the UK and internationally, who benefit from a personalised learning experience developed by our expert clinicians. We are looking for an administrator with excellent communication skills who will be responsible for providing management and business administration support in relation to visitors and international programmes. As Senior Administrator you will lead on the administrative support for visitors, including ensuring governance arrangements are met, and that suitable programmes are developed for visitors from a range of countries and organisations. The post-holder will be able to build good working relationships with key stakeholders, network across teams and work proactively across clinical sites as required. The post will be based without our Education Events team.
- Provide a quality, client focused service and instill a customer centered approach
- Be the lead administrator working closely with potential visitors to support the delivery of a planned visit programme
- Working closely with senior clinicians on the development and delivery of high quality learning programmes, linked to key learning outcomes
- Provide administrative support to international education programmes
- Liaise with appropriate education colleagues to ensure that the visitor programme is managed within the context of student placements, fellowships and other visitors to clinical areas
- Provide administrative support at key education related meetings and committees including creating agendas, and recording minutes
- Maintain and review accurate records for activity delivered by the team ensuring it is clear, coherent and consistent
- Network with key partners to support and promote engagement with the visitor programme
- Produce detailed data analysis, to inform current and future plans, to ensure activity continues to be delivered to a high standard and identify potential areas for development
- Coordinate specific activity to include speaker/sponsor/delegate liaison, preparation of materials, and venue/facilities management

PLEASE REFER TO THE JOB DESCRIPTION FOR FULL MAIN DUTIES.

Christie Education provides a wide variety of learning and higher education opportunities in cancer care, treatment and research. This includes developing learning and events which meet the highest expectations of our client group; nurses, doctors, allied health professionals, amongst others. Our team provides a significant output from face to face, hybrid and on-line learning - using the latest technologies. The team are focused on developing high quality learning opportunities which support the experience of cancer patients, wherever they may be

DUTIES AND RESPONSIBILITIES

General
- Provide a quality, client focused service and instill a customer centered approach
- Be the lead administrator working closely with potential visitors to support the delivery of a planned visit programme
- Working closely with senior clinicians on the development and delivery of high quality learning programmes, linked to key learning outcomes
- Provide administrative support to international education programmes
- Liaise with appropriate education colleagues to ensure that the visitor programme is managed within the context of student placements, fellowships and other visitors to clinical areas
- Provide administrative support at key education related meetings and committees including creating agendas, and recording minutes
- Maintain and review accurate records for activity delivered by the team ensuring it is clear, coherent and consistent
- Network with key partners to support and promote engagement with the visitor programme
- Produce detailed data analysis, to inform current and future plans, to ensure activity continues to be delivered to a high standard and identify potential areas for development
- Coordinate specific activity to include speaker/sponsor/delegate liaison, preparation of materials, and venue/facilities management
- Be present at events to coordinate all activities and be the main point of contact
- Deliver schedules to include; liaising with visitors and Trust representatives, adhering to governance arrangements
- Develop and provide local information packages to support visitors to the Christie
- Create social events to support group visits
- Work flexibly to attend meetings and events outside of core office hours

Finance
- Raise purchase order requisitions, invoice external organisations, process personal payments, ensuring that processes comply with the Trust’s Standing Financial Instructions
- Liaise with potential visitors and employers in relation to visit costs
- Comply with Trust Standing Financial Instructions

Marketing
- Monitor visitor numbers and measure that the targets are being met, report to the team and suggest necessary action
- Ensure General Data Protection Regulation (GDPR) is adhered to through all activity
- Support senior colleagues with the p