Property Admin
11 hours ago
**Job Advert**:
**Job Role**:Property Administrator
**Location**:Greenhithe, Kent
**Salary**:£11.98 per hour plus benefits
**Job Sector**: Large & Complex
**Hours**: Thursday and Friday 8am-4pm (part time)
As the Project Administrator, you will contribute to our vision of being the **UK's favourite** residential property manager by:
- Provide a high standard level of customer service to our residents and all visitors to the development
- Close liaison with our client
- Acting as the main FirstPort point of contact on matters relating to the project and possible forthcoming projects
- Assisting with on-site customer and client queries
The Project Administrator reports directly into the Development Manager.
**About You**
You will be an experienced property / project administrator with a good understanding of the residential property management sector. You will be a confident and articulate communicator with exceptional customer service skills and the ability to prioritise and manage a busy workload. You will be a good eye for detail and the ability to efficiently maintain and update records electronically. You will be IT literate, with the ability to learn new systems quickly.
**About Us**
FirstPort is the UK’s leading residential property service provider, caring for 310,000 homes in England, Wales and Scotland, across 5,600 developments. With over four decades of experience and 4,000 employees, FirstPort works with developers, investors, freeholders and over 1,300 Resident Management Companies.
**Main Responsibilities**
- Providing excellent customer services to the owners and occupants of all properties within the building.
- Manage communications between all stakeholders, you will be required to work closely with your line management team, the client (specifically their project manager) and the residents.
- Managing contractors to attend and complete inventory checks within residential properties.
- Draft basic block notices if there are urgent communications that are required.
- Manage the customer portal and issue notices provided by the client.
- Attending meetings between the client and residents on behalf of FirstPort both online and onsite
- Managing dedicated inbox for Hendon project
- Managing communications via the resident’s portals.
- Any other task to support the administering of this project.
**Ready to Apply?
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