Debt Recovery Agent
2 weeks ago
**Debt Collector
- Phone Based
- Credit Management**
**Hours**: Monday
- Friday (Rotational Shift Pattern) + One Saturday every 4 weeks
**Salary**: £23,500 + Monthly Bonus
**Job Summary**
**Duties**
- Answer inbound and conduct outbound calls to customers to discuss overdue accounts and negotiate repayment plans.
- Perform data entry tasks to maintain accurate records of communications and payments.
- Provide exceptional customer service while handling sensitive financial information.
- Maintain compliance with relevant regulations and company policies during all recovery activities.
**Requirements**:
- Proven experience in telemarketing or a similar role within the financial services sector is preferred.
- Excellent phone etiquette with the ability to communicate clearly and professionally.
- Highly organised with strong attention to detail and accuracy in record keeping.
- Ability to work independently as well as part of a team in a fast-paced environment.
- A proactive approach to problem-solving and conflict resolution.
**Job Types**: Full-time, Permanent
Pay: £23,500.00-£25,000.00 per year
Additional pay:
- Bonus scheme
**Benefits**:
- Additional leave
- Company events
- Employee discount
- Free parking
- Gym membership
- On-site parking
Schedule:
- 8 hour shift
Work Location: In person
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