Operational Resilience Technical Specialist

The Role

Would you like to play a leading role advancing the FCA’s agenda to develop a more resilient financial services industry through operational resilience?

At the FCA, we're creating a fair and more resilient financial system. We're establishing more transparent relationships between financial services and their customers, building trust in financial markets and protecting vulnerable consumers.

There are few jobs where you can make a real difference to the 2 million people who work in the UK Financial Services industry, the 40 million consumers of financial products and the stability of our economy as a whole.

Our people are integral to our success as an organisation, working alongside industry, engaging firms and speaking to consumers as we strive to ensure the FCA is setting the standard for other regulatory bodies across the world.

We are pleased to be offering an exciting opportunity for an experienced and committed operational resilience specialist to join the Technology, Resilience and Cyber department ( TRC ) and provide specialist expertise and thought leadership within our work. TRC works with other authorities and firms to ensure their existing capabilities are resilient to disruption and further develop these with an aim to protect consumers and markets and build confidence in the effectiveness of technology that underpins financial services. We work closely with the Bank of England, PRA, HM Treasury and a range of other domestic and international authorities.

At a time of rapid technology change and increasing cyber threats, you will have the opportunity to influence the FCA’s and industry's agenda to work in the public interest and increase the sector's operational resilience. This role covers a challenging and varied portfolio of work across all sector s of FS. The job is an ideal position to demonstrate your specialist expertise and leadership on operational resilience, leveraging your expertise to support the FCA’s objectives.

Key Roles and Responsibilities
- Be the FCA’s lead specialist expert and thought leader on firms ’operational resilience, helping to build on recent developments and help shape any future thinking.
- Lead a “service line” of TRC specialists in developing the FCA’s thinking and driving through new initiatives on operational resilience.
- Support TRC firm leads in the operational resilience aspects of firm assessments (desk and/or visit s - based) to provide supervisors with a forward-looking judgement - based assessment, supported by the facts, on whether a firm's arrangements provide sufficient comfort and, where this is not the case, recommend action points for further review.
- Lead the matrix operational resilience team in defining the core objectives and strategy, helping further develop existing tools, whilst leading industry engagement and cross authority work in this area
- Be on call to manage incidents, on a periodic basis outside of normal business hours
- Lead on key strategic initiatives across the department, ensuring a cohesive approach, linking technology issues with wider business risks and ability to articulate what these risks mean to consumers and the wider market.
- Provide expert technical oversight and quality assurance for work undertaken by other team members and mentor more junior team members.

About You

Minimum

W
- Experience of IT Resilience practices within industry (ideally in the financial sector), including understanding of end - to - end incident management processes.
- Experience in leading business / service continuity and incident management practice standards such as ITIL and ISO (business continuity, disaster recovery and incident management - related).

Essential
- Deep experience across a number of the following cyber and technology resilience domain: technology governance, technology assurance and risk management, change management, service mapping and design, service continuity and testing.
- Excellent written communication skills, capable of drafting complex papers and presentations for FCA executive committees and external stakeholders such as regulated entities.
- Calmness under pressure, with ability to analyse incidents and issues at pace with high attention to detail.
- Strong oral communication skills including clear and effective presentation to both internal and external audiences.
- Strong interpersonal and influencing skills, with confidence, credibility and ability to interact effectively with a range of both domestic and international stakeholders, including senior executives at firms and within the FCA.
- Experience of project management including developing and delivering against plans, managing risks and issues along the way.
- Can demonstrate taking pride in work and ensuring it is of the highest standard, with a willingness to challenge and be challenged.
- A strong and collaborative team player and contributor.
- Understanding of global regulatory landscape for operational resil