IT Systems Analyst

3 days ago


London, United Kingdom People First Full time

**Ref: 21379**

**Your New Job Title: IT Systems Analyst**

**The Skills You'll Need: T24 experience is required, as well as coding/programming and hands-on IT operation experience**

**Your New Salary: up to £50k, depending on experience + benefits + bonus**

**Location: Central London**

**Job status: Permanent**

**Summary**:
Under general direction, oversees and maintains computer systems and equipment; assists computer system users with problems as needed; and performs a variety of tasks relative to assigned area of responsibility.

**What You'll be Doing Each Day**:

- Provide support to the daily operations.
- Ensure systems run smoothly, report and fix problems.
- Deal with user requests and provide first level of services in helpdesk.
- Produce daily reports, confirmations and statements to users.
- Handle maintenance and operation of IT systems.
- Effectively liaise with staff from IT and other departments.
- Communicate with vendors and contractors.
- Analyse common issues and take steps to reduce or eliminate them.
- Maintain equipment inventories and record logs for various activities.
- Ensure security and privacy of the systems.
- Perform designated system backups.
- Install or replace computer terminals, printers, phones and other IT equipment.
- Report any anomalies or failures in the operation of IT equipment.

**The Skills You'll Need to Succeed**:

- Fluent in English in speaking and writing; Chinese would be a bonus but not essential
- Bachelor’s degree / College diploma in computer science or other related discipline.
- Solid work experience as IT Systems Analyst or similar position in the banking or financial services.
- Knowledge about computer systems and their environment.
- Understand the programs and software used by financial sector businesses.
- Good knowledge of banking systems with working experience in Temenos T24 system.
- Good understanding of the retail and commercial banking products.
- Ability to analyze and resolve IT related systems problems.
- Know the different network protocols for transmission and retrieval of information between computers.
- Can work under pressure and manage stress.
- Adapt to changing technologies and learn functionality of new equipment and systems.
- Work well without supervision.
- Work irregular hours as needed.

Please follow us on Linkedin: people-first-team-china


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