Care Home Administrator
4 days ago
**Job title**: Home Administrator
**Reporting to**: Registered Home Manager
Treetops Nursing Home can accommodate up to 34 residents. We provide a clean, safe, happy and relaxed environment for our elderly residents and we encourage all our team members to share in this ethos and have fun in the workplace.
The Office Administrator will provide support to the Home Management team through the management of the day-to-day administration of the home.
**Required**
- Excellent communication skills
- Friendly, confident and customer-focused
- Professional telephone manner
- Excellent organisational skills and attention to detail.
- Good computer knowledge with experience in spreadsheets.
- Have experience and proficient in Microsoft Office packages, Word, Excel, Outlook
- Must have experience of working in administration, preferably in a health care environment.
**Responsibilities**
- Present a professional and caring first contact for all those who visit or telephone the home.
- An ability to understand and use a variety of computer-based systems, with a working knowledge of Microsoft packages; Excel, Word, PowerPoint, Outlook.
- Excellent communication and interpersonal skills.
- Produce accurate, effective and engaging documentation.
- Provide all aspects of daily administrative support for residents, management and staff within the Home including Petty Cash, Housekeeping & kitchen orders, Staff Timesheets, Absence Monitoring, Minute Taking, Producing Reports in Excel or Word, Managing Residents Personal Allowances, updating all relevant documentation impacted by Resident Admissions and Discharges.
- Maintain and implement the organisations administrative policies and procedures.
- Maintain residents and staff confidential files
- Monitor and order stationery supplies as necessary.
- Report any safeguarding concerns to the manager or in their absence report to the Safeguarding Team.
- Ensuring that all information is accurate and kept confidential
- Report immediately to the home manager or the acting manager if any accidents incurred in the home.
- Report any faulty equipment immediately to the home manager & maintenance team
- Send out and collate relative and staff questionnaires on a quarterly basis
- Attend training when necessary
- Adhere to all the homes policies and procedures
- This job description indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.
Expected hours: 35 - 40 per week
Hourly rate: £13.50
Pay: £13.50 per hour
Expected hours: 35 per week
**Benefits**:
- Company pension
- Discounted or free food
- Free parking
- On-site parking
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (required)
**Experience**:
- Administration: 3 years (required)
**Language**:
- English (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: Treetops Admin
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