Customer Service/data Analysis

1 week ago

Lincoln, United Kingdom Touch Global (UK) Ltd. Full time

An exciting opportunity has arisen in our ever-expanding E-commerce company. We are looking for a dedicated, hardworking, and driven individual to join our ever-expanding office team to assist with general admin duties and to support the existing team. We believe those with the drive, ambition, and talent can rise all the way to the top. Progression within Touch Global is always led by the employee's talents and passions, and a career path can really be developed around the individual; depending on what you can contribute towards the success of the company.

Daily tasks and responsibilities:

- Dealing with messages from our online stores
- Resolving customer disputes and queries in line with company procedures
- Assisting existing customer service staff
- Other general admin duties
- Data entry tasks
- Developing product listings for a wide range of online stores and tailoring these to a diverse range of product categories
- Processing this data to accurately and efficiently create listings in bulk using excel
- Carrying out courier exception reports to monitor courier delays, using access
- Booking customer collections using a range of software
- Assisting existing customer service staff
- Using formulas to filter data on reporting information
- Other general admin duties
- Good knowledge of computers and office packages.
- Good Excel knowledge is preferable
- Confident telephone manner
- The ability to learn and develop skills rapidly
- Positive and proactive attitude to sales
- Ambition to progress up through the company
- Desire to provide world-class customer service
- Previous sales/account management preferred
- Good knowledge of computers and office packages
- more specifically, a sound working knowledge of excel
- At least 5 GCSE level qualifications graded A*-C (including Maths and English)
- A problem solving mentality.
- The ability to learn and develop skills rapidly
- A desire to progress up through the company

**Salary**: £20,000.00-£24,000.00 per year

**Benefits**:

- Cycle to work scheme
- Employee discount
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Lincoln LN6 9AP: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: One location

  • Customer Service/data Analysis

    3 hours ago

    Lincoln, United Kingdom Touch Global (UK) Ltd. Full time

    An exciting opportunity has arisen in our ever-expanding E-commerce company. We are looking for a dedicated, hardworking, and driven individual to join our ever-expanding office team to assist with general admin duties and to support the existing team. We believe those with the drive, ambition, and talent can rise all the way to the top. Progression within...

  • Customer Service Associate

    1 week ago

    Lincoln, United Kingdom Service Care Solutions Full time

    Job Description Customer Service Associate Location : Lincoln Client : Lincolnshire County Council Contract Type : Temporary (3 months) Hours : Full time (37 hours per week) – Monday to Friday 08:00–18:00, excluding Bank Holidays. Salary : £12.22 PAYE - (£15.66 Umbrella) Additional Availability : Must be available to work Monday–Friday over the...

  • Data Administrator

    7 days ago

    Lincoln, Lincolnshire, United Kingdom EMCOR UK Full time

    Location: Lincoln (Hybrid) Working Hours: Monday to Friday 8.00 am - 17.00 pm Contract Type: Perm, Full Time (40 hours per week) Benefits: Company sick pay, 25 days holidays + Bank holidays, Health Cash Plan, Discount Shopping, Gym, Days Out, Learning & Development opportunities, Paid Volunteering Days, plus many more. At EMCOR UK, we revolutionise...

  • Data Administrator

    7 days ago

    Lincoln, Lincolnshire, United Kingdom EMCOR UK Full time

    Location: Lincoln (Hybrid) Working Hours: Monday to Friday 8.00 am - 17.00 pm Contract Type: Perm, Full Time (40 hours per week) Benefits: Company sick pay, 25 days holidays + Bank holidays, Health Cash Plan, Discount Shopping, Gym, Days Out, Learning & Development opportunities, Paid Volunteering Days, plus many more. At EMCOR UK, we revolutionise...

  • Customer Service/admin and Data Processing Assistant

    2 weeks ago

    Lincoln, United Kingdom Touch Global (UK) Ltd. Full time

    An exciting opportunity has arisen in our ever-expanding E-commerce company. We are looking for a dedicated, hardworking, and driven individual to join our ever-expanding office team to assist with general admin duties and to support the existing team. We believe those with the drive, ambition, and talent can rise all the way to the top. Progression within...

  • Public Service Customer Support Associate

    6 days ago

    Lincoln, United Kingdom Service Care Solutions Full time

    A local government organization is seeking a Customer Service Associate located in Lincoln to serve as the first point of contact for various local services such as Adult Care and Children's Services. The ideal candidate should possess excellent communication skills, strong IT proficiency, and ideally have prior customer service experience in a public sector...

  • Customer Service/admin

    3 hours ago

    Lincoln, United Kingdom Touch Global (UK) Ltd. Full time

    An exciting opportunity has arisen in our ever-expanding E-commerce company. We are looking for a dedicated, hardworking, and driven individual to join our ever-expanding office team to assist with general admin duties and to support the existing team. We believe those with the drive, ambition, and talent can rise all the way to the top. Progression within...

  • Customer Service Advisor

    2 hours ago

    Lincoln, United Kingdom Copach.com Ltd Full time

    Customer Service Advisor - 15 hrs per week We are looking for a friendly and enthusiastic customer service advisor to join our small business based in Lincoln. Liaising with other members of the team to ensure customer requests are resolved as quickly and timely as possible. General office duties, data entry and up keep of current systems will also be...

  • Receptionist/customer Service Advisor

    6 days ago

    Lincoln, United Kingdom JGG automotive Full time

    **Job Title**: Customer Service Representative **Company**: JGG Automotive **Location**: Lincoln, Doddington Road **Job Summary**: JGG Automotive, an independent BMW specialist based in Lincoln, is on the lookout for a Customer Service Representative to become part of our team. In this role, you will be instrumental in delivering outstanding service to...

  • Data Scientist

    2 weeks ago

    Lincoln, United Kingdom AWD online Full time

    **Data Scientist**who has experience, in either CPG / FMCG OR FMCG Retail environment, of influencing key stakeholders through developing and delivering persuasive presentations using sophisticated analytics techniques on big data is requiredfor a well-established and fast-growing company based in High Wycombe, Buckinghamshire and Lincoln,...