Patient Care Advisor
2 days ago
Are you a friendly, organised, and compassionate individual looking to be the welcoming face of a busy and supportive healthcare team? We are seeking a Patient Care Advisor to join our practice and play a vital role in ensuring that every patient receives the highest standard of care and service. About the Role: As a key member of our reception team, you will: Greet, assist, and direct patients courteously and efficientlywhether in person or over the phone. Help patients access the right healthcare professionals and services promptly.
Provide general administrative support to the practice team to ensure smooth day-to-day operations. Participate in a rota covering the switchboard, front desk, scanning, and filing duties. You will also be part of a collaborative team, expected to occasionally cover shifts during staff holidays or sickness, including some evenings and weekend sessions. Key Responsibilities: Reception and Front Desk Welcome patients and visitors in a professional, approachable manner Handle appointment bookings, repeat prescriptions, and home visit requests Administrative Support Manage incoming and outgoing communications, scanning, filing, and data entry Process online requests through systmconnect, and clinical tasks using SystmOne Communication Provide clear, effective communication with patients, carers, and clinical staff Maintain confidentiality and sensitivity at all times Operational Duties Assist with opening/closing the premises and ensuring adherence to security protocols Keep clinical rooms tidy What Were Looking For: Excellent communication and interpersonal skills Strong IT skills and comfort with using a computerised clinical system Ability to remain calm, organised, and proactive in a fast-paced environment Flexibility to adapt to changing needs and cover shifts when required Respect for confidentiality, equality, diversity, and professional conduct Training & Development: We offer full induction and ongoing training to help you succeed, including: Annual performance reviews Support for professional development Opportunities to participate in audits and service improvements Why Join Us?
Be part of a supportive and friendly team that values each members contribution Make a meaningful impact on the lives of our patients every day Gain experience in a dynamic healthcare environment with potential for growth
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Administrator - (Patient Care Advisor)
6 days ago
Brighton, United Kingdom Here Full timePatient Care Advisors are the first point of contact for the people we serve. They handle patient data and work within teams that belong to the overall service. They communicate and work with local GP practices, hospital and community staff and clinicians to get patients to the most appropriate services for their needs accurately and on time. Sussex MSK...
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Patient Advisor
2 weeks ago
Brighton, United Kingdom Optical Express Full timeJob Title: Patient Advisor Hours: Full time, 40 hours per week ( must be flexible to do Saturdays ) Location: Haywards Heath with travel to Brighton Salary: £26,500 plus bonus and benefits Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical...
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Patient Advisor
2 weeks ago
Brighton, United Kingdom Optical Express Full timeJob Title: Patient AdvisorHours: Full time, 40 hours per week ( must be flexible to do Saturdays )Location: Haywards Heath with travel to BrightonSalary: £26,500 plus bonus and benefitsOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express...
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Patient Advisor
2 weeks ago
Brighton, United Kingdom Optical Express Full timeJob DescriptionJob Title: Patient AdvisorHours: Full time, 40 hours per week ( must be flexible to do Saturdays )Location: Haywards Heath with travel to BrightonSalary: £26,500 plus bonus and benefitsOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The...
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Patient Advisor
2 days ago
Brighton, United Kingdom Optical Express Group Full time**Location - Brighton** **Hours - Full time position, 40 hours** **Salary - £24,000 per annum, & benefits, full training will be given** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and...
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Patient Advisor
2 weeks ago
Brighton, East Sussex, United Kingdom Optical Express Full timeJob Title: Patient Advisor Hours: Full time, 40 hours per week ( must be flexible to do Saturdays ) Location: Haywards Heath with travel to Brighton Salary: £26,500 plus bonus and benefits Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical...
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Patient Experience Senior Advisor
2 days ago
Brighton, United Kingdom Sussex Community NHS Foundation Trust Full timeWe are looking for an experienced, motivated, Patient Experience Senior Advisor to join the Patient Experience Team. As part of this new role, you will provide support to the Patient Experience Advisors within the team, so line management experience is desirable. You will work closely with clinical staff analysing and contributing to investigation reports...
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Patient Experience Senior Advisor
6 days ago
Brighton, United Kingdom Sussex Community NHS Foundation Trust Full timeA new and exciting opportunity has arisen for an experienced, motivated, senior advisor to join the Patient Experience Team. We see every complaint is an opportunity for us to better understand and improve the quality of our services. We are striving to create a complaints service that learns from the concerns raised whilst reflecting the Parliamentary and...
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Patient Experience Senior Advisor
1 week ago
Brighton, United Kingdom Sussex Community NHS Foundation Trust Full timePatient Experience Senior Advisor We are looking for an experienced, motivated, Patient Experience Senior Advisor to join the Patient Experience Team. As part of this new role, you will provide support to the Patient Experience Advisors within the team, so line management experience is desirable. You will work closely with clinical staff analysing and...
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Patient Service Advisor
2 weeks ago
Brighton, United Kingdom Practice Plus Group Full timeAre you an **administrator **looking to make a difference? Do you want in an environment that's **actively helping people?** We are looking for Patient Services Advisors to join us in our practice based in the vibrant Brighton centre. This would be on a permanent or bank basis, giving you the flexibility to choose shifts falling between 8:00am - 8:00pm, 7...
