Field Service

Location: Belfast, United Kingdom

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.

**Field Service & Training Engineer - 12 month fixed term contract**

**Belfast**

**About the role**

Our Engineering Services team are recruiting for a Field Service & Training Engineer at our Belfast site on a 12 month fixed term contract. The Field Service & Training Engineer is responsible for the development, implementation and delivery of Field Services and training activities

**Key responsibilities & tasks**
- Provision of support to the Head of Field Services in the development of Field Services in accordance with recognised military standards.
- Under the control and guidance of the Field Services & Training Manager, the jobholder is responsible for developing Field Services & Training materials, solutions and programmes that meet both the Customer and Thales business requirements.
- Provides support to Customers as a Subject Matter Expert (SME) input into Field Services and Training activities.
- The job holder shall support the Field Services & Training function in providing:

- The definition and development of the human factors solution for both prime equipment and trainers.
- The provision of the SME input to ensure both the prime equipment and trainers meet customer tactical requirements.
- The development and validation of Weapon System Operator, Instructor and Maintainer Training courses.
- The authorship of reusable training packages for training courses and management and delivery of all Weapon System Training Courses. This includes the development and provision field support and training plans and reports as required by Thales processes and by the customer.
- The development and delivery of field support and training services and ensuring that programme objectives are achieved are managed effectively. Where necessary this includes the specification and development of training facilities.
- Acts as a key customer interface for Field Services & Training for ensuring that customer requirements are clearly understood and that customer satisfaction is obtained.

**Skills & Experience**
- Knowledge and experience of products within Air Defence and the Force Protection sector.
- Experience in the design, delivery and validation of operator and maintainer training with formal qualifications in an engineering or technical discipline. (Min HNC or equivalent)..
- Experience in the development of training needs and requirements to recognised military standards.
- Technical experience, including significant direct interface with customer personnel and end users across the customer organisation.
- A recognised qualification in the provision of operator and maintainer training.

**What We Can Offer**

We’re committed to giving you opportunities to be your best. We believe in embracing the passion and potential of our people, and to achieve this we offer market leading training, development and experiences, along with the opportunity to be mentored and coached by some of the smartest minds in the industry. We hire from within as our first priority, so you’ll have a myriad of opportunities within our diverse, global organisation.

**Flexibility**

Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.

If you are interested in this role, we would encourage you to have informal chat with the Talent Acquisition Partner.

Thales is an equal opportunities employer and diversity and inclusion are integral to the success of Thales.

**This role will require SC Clearance. It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant will undergo, achieve, and maintain SC Clearance. Please visit the UKSV website for further guidance.**

**To be el