Order Processing Administrator

24 hours ago

Haywards Heath, United Kingdom Thriiver Ltd Full time

Thriiver is looking for an enthusiastic, proactive, and friendly **Order Processing Administrator **to join our exceptional dispatching team on a full-time, permanent basis. Our aim is to provide clear and relevant information, practical support and specialist software and training to people with disabilities to improve their working life to our growing customer/client base.

**Sowhat do Thriiver do?**

We provide assistive technology and training solutions to individuals with disabilities and neurodiverse conditions in the workplace and advise employers on how they can support their employees to thrive in their working lives. We partner with amazing companies who share our mission to “champion diversity” in the workplace.

Our customer service is at the heart of our business, so we are looking for great people who are passionate about providing excellent support and are happy to go the extra mile to help.

**A little bit about what you will be doing on a day-to-day basis**:
**Order and Dispatch**:

- Administration, including processing customer/client orders.
- Creating purchase orders.
- Identifying and using the most appropriate method of delivery.
- Producing delivery notes and invoices for goods to be dispatched.
- Maintaining correct stock levels and undertaking stock take.
- Ensuring best price when replenishing stock levels.

**Customer Service and Administration**
- Maintaining accurate customer records and ensuring that confidentiality and privacy is upheld at all times.
- Liaising effectively with internal and external clients.

**Product Development & Market Awareness**
- Maintain a high level of market awareness of competitors’ products and services.
- Maintain an up-to-date detailed knowledge of the products and services. available from Thriiver and ensure that appropriate managers are aware of all developments and expectations.
- Promoting Thriiver products and services when speaking to our customers and clients.

**Full training will be given**

**Previous experience would be ideal, but we think that individuals with these qualities are also a great match for this position**:

- Excellent communication skills.
- An outstanding and confident telephone manner.
- Able to work in a fast-paced environment.
- Outstanding administrative abilities with great attention to detail.
- A positive and enthusiastic attitude.
- Ability to work as part of a team and independently when required.

**What we are offering**:

- Full-time, permanent position (Monday - Friday, 9 am - 5.30 pm)
- Company pension.
- Life assurance.
- Bonus scheme.
- On-site parking.
- 28 days annual leave (including bank holidays), increasing to 33 days annual leave (including bank holidays) in line with service.
- Company social events.

**Good to know**:
Our offices are located in a beautiful (remote) renovated barn, so you must have transport to get here: The Courtyard, Holmsted Farm, Staplefield Road, Cuckfield, West Sussex, RH17 5JF.

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£23,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- Life insurance
- On-site parking
- Sick pay

Schedule:

- Holidays
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Haywards Heath, RH17 5JF: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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