Customer Service Representative

4 days ago


Denton, United Kingdom OmniRMS Full time

Customer Service Representative

Part time role - 25 hours, Mon - Fri 12pm-5pm

**Salary**: £_12,000-£13,500_

Location: Denton, Manchester

We are recruiting for an experienced Customer Service Representative to join a busy helpdesk environment on a FM contract team in Denton.

The customer service representative will provide a variety of administrative duties for our management team to enable a more efficient service to our client. Their primary focus would be to effectively organise and coordinate all operational administration such as Reporting, Filing/Documenting, Logging, and taking calls.
- Experience in similar administrative role
- A positive attitude to work
- Good communication skills
- Resilience and good organisational skills
- Great IT Skills (eg) MS Office, Outlook + ability to pick up new systems

You would be responsible for:

- Issuing jobs to engineers
- Updating CAFM system with progress on jobs
- Providing support to the team and client
- Logging calls and tracking updates on reactive works on site
- Ensuring full detail is provided.

**Job Types**: Part-time, Permanent
Part-time hours: 25 per week

**Salary**: £12,000.00-£13,500.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Flexitime
- Free parking
- Gym membership
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Referral programme
- Sick pay
- Wellness programme

Schedule:

- Flexitime

Work Location: In person

Flextime



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