Customer Service Administrators

2 weeks ago


Bury, United Kingdom Simarco International Full time

Simarco is an established, award winning provider of international logistic and freight services, and we provide a wide range of tailored solutions for clients' throughout the UK, Europe and Globally across all Worldwide trade routes.

At Simarco we understand that global trade and industry markets are continually changing and expanding to meet customer needs. That's why our logistics, air, sea/ocean freight forwarding, road haulage & distribution and warehousing solutions are not only flexible but are tailored to meet clients' individual and ever-changing requirements.

We are looking to hire 2 x Customer Service Administrations to join the team in Manchester.

**Position**:

- Supporting the Customer Services team
- Monitoring deliveries and collections for customers
- Account management
- KPI reporting for customers
- Filing
- Invoicing
- Keeping up to date with the Company’s products and service offering
- General office duties and assisting the team where necessary
- Any duties / tasks as requested by your Line Manager or a Director.

**Hours of Work**

Monday - Friday

09:00 - 17:30

1 hour unpaid lunch per day

**Requirements**:

- Previous experience of working in Customer Services is advantageous (retail, call centre, receptionist etc..)
- Experience in working for a logistics company would be an added advantage but not required
- Good understanding of Microsoft Word, Excel and PowerPoint
- Good general IT skills
- Excellent verbal and written communication skills
- Confident, assertive and polite telephone manner
- Ability to multi-task and work at a fast pace
- Able to communicate with all staff levels in the business
- Effective Team worker
- GCSE pass rate in English & Maths

**Other information**:
**Compensation**
- Salary depending on experience
- 24 days annual leave plus 8 bank holidays
- Full training and support
- Perk Box Discount Platform
- Cycle to work scheme
- Employee assistance program
- Extensive learning opportunities
- Employee Engagement Forum
- Reward and Recognition programme
- Tusker car scheme
- Monthly Pay Day Treat Day
- Learn management system



  • Bury, United Kingdom Green Grant Installs Full time

    Customer Service Administrator**: - **Available to start immediately We have a great opportunity for an individual to join our growing team based in Greater Manchester. **About Us**: GGI is a rapidly expanding company in the energy efficiency sector. We are accredited installations include Glazing and Doors, Insulation (Flat Roofs, Room in Roof,...


  • Bury, United Kingdom Snag Doctor Ltd. Full time

    Snag Doctor Ltd. are offering an exciting new opportunity to join our expanding team working out of our Bury office. As a company, we specialise in repairing chips, dents and scratches on a wide range of hard surfaces such as worktops, kitchen units, tiles, baths, shower trays, uPVC, brick, stone and glass. Our highly skilled team are able to carry out...


  • Bury, United Kingdom Snag Doctor Ltd. Full time

    Snag Doctor Ltd. are offering an exciting new opportunity to join our expanding team working out of our Bury office. As a company, we specialise in repairing chips, dents and scratches on a wide range of hard surfaces such as worktops, kitchen units, tiles, baths, shower trays, uPVC, brick, stone and glass. Our highly skilled team are able to carry out...


  • Bury, United Kingdom Field Service Solutions Full time

    _**About us**_ We are a growing, family owned and run business offering national coverage, technical service solutions to the beverage and vending industry. We were founded in 2016 with the vision of driving customer retention through exceptional service levels. We specialise in coffee equipment, water purifiers and dispensers as well as water filtration...


  • Bury St. Edmunds, United Kingdom Polkadotfrog Full time

    **the role.** This position is all about communication, a great opportunity to join the Scheduling team as the Customer Service Administrator at the companies’ head office just outside Bury St Edmunds where you will be scheduling the diary of work for the Engineers. Liaisingwith customers and tenants to book the engineers appointments, keeping accurate...


  • Bury, United Kingdom Field Service Solutions Full time

    _**About us**_ We are a young, family owned and run business offering national coverage, technical service solutions to the beverage and vending industry. We were founded in 2016 with the vision of driving customer retention through exceptional service levels. We specialise in coffee equipment, water purifiers and dispensers as well as water filtration...


  • Bury, United Kingdom Field Service Solutions Full time

    _**About us**_ We are a young, family owned and run business offering national coverage, technical service solutions to the beverage and vending industry. We were founded in 2016 with the vision of driving customer retention through exceptional service levels. We specialise in coffee equipment, water purifiers and dispensers as well as water filtration...


  • Bury, United Kingdom Field Service Solutions Full time

    _**About us**_ We are a young, family owned and run business offering national coverage, technical service solutions to the beverage and vending industry. We were founded in 2016 with the vision of driving customer retention through exceptional service levels. We specialise in coffee equipment, water purifiers and dispensers as well as water filtration...


  • Bury St. Edmunds, United Kingdom Driver Hire Full time

    Role: Customer Service Administrator Contract Type: Temporary to Permanent Pay: £12.56 basic, £18.84 overtime Your local Driver Hire office has an immediate opening for our client based in Bury St Edmunds who are looking for a Customer Service Administrator. **Contract Type**: Temporary to Permanent. **The Role**: - Handle incoming customer calls &...


  • Bury St. Edmunds, United Kingdom Build Aviator Full time

    We are looking for a **Customer Service Administrator** to join our busy team at **Build Aviator in Bury St Edmunds**. At Build Aviator, our work ethic and values are what makes our team stand out from the crowd. We are passionate about helping our customers; by building relationships with them, and ensuring they always receivethe highest quality of service...