Billing Specialist

**About Us**

****HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we’ve achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 3000 midsize and multinational companies.

Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe such as Monzo, Happy Socks, Fiverr, and VaynerMedia rely upon Bob to help them create the best work experiences for their people.

**Come and be you with us**

Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that’s bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we’re waiting with open arms. Come join us.

Join us at HiBob as a Billing Specialist, where you'll play a crucial role in ensuring seamless billing processes. With direct customer interaction, you'll address billing inquiries and maintain accurate records, contributing to our commitment to exceptional customer service. This role offers an exciting opportunity to collaborate with various teams and contribute to the optimisation of our billing procedures, making a tangible impact on our operations.

**What will you do?**
- Keep an accurate record of customers accounts and outstanding balances and ensure compliance with billing policies and procedures.
- Execute billing tasks, verifying invoices and credit memos in accordance with customer agreements.
- Collaborate with internal teams, such as Sales, Customer Success and Operations, to gather billing information and support business needs.
- Analyzing billing \ revenue data and consolidation periodical information.
- Support billing requirements and billing reconciliation issues as well as supplying customer documentation.
- Contribute to the team’s mission to improve data flows and optimising processes.
- Generating billing reports and analysis.

**Requirements**:
Requirements are often considered a measure of how equipped you are to do the job, but sometimes, they aren’t the only factor. If you don’t have nearly enough experience, or not all the skills, we’d still like to hear from you. This could be the perfect fit for you and us.
- Experience in a similar role
- Proficient in Microsoft Office (XLS\PPT)
- Netsuite Experience
- Excellent verbal and written communication skills
- Data analysis skills and good business instincts.
- Knowledge of the Hi-Tech industry and market conditions.
- Excellent organizational skills with the ability to balance immediate and long-term priorities Service oriented
- Fast learner
- Self-driven but able to take direction and drive results with direct and cross-functional teams

Preferred:

- Salesforce Experience.
- Bachelor’s degree

**Join our village**

HiBob is a village filled with amazing people and we’re especially proud of that. It’s a place where Bobbers can be themselves. We’re about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you’ll receive competitive compensation, benefits, and pre-IPO equity alongside all of this:

- Company share options plan - every employee can eventually become a shareHolder
- Cash allowance for health insurance
- Annual vision allowance
- Perkbox membership
- Annual Headspace subscription and wellness benefits
- Travel support (cycle scheme and season ticket loans)
- Hybrid working from day 1
- Work from home allowance - to get your home office set up
- Temporary remote work from anywhere in the world for up to 2 months (after 6 months of employment)
- Bob balance days - Enjoy a company-wide long weekend at the beginning of each quarter
- 2 Social Impact days per year for volunteering
- Awesome employee referral program
- $2,500 for each successful referral with an additional ambassador programme
- Pension scheme auto-enrolment from day 1
- Fun company and team social events (locally and virtually with our global teams)
- We love birthdays - take the day off and receive a special gift

If this sounds like something you’ve been looking for, we’d love to have you. Come on, join our village

**Learn about our **hybrid working model**

**BELONGING AT HIBOB**

Our success depends on our people, and we want HiBob to be a workplace where everyone can feel a sense of belonging and thrive, so we’re committed to being proactive at all levels so that our workforce reflects the communities in which we live, work, and hire.

We are open to all talent. All qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, p