Customer Service Advisor/trainee 30k Ote
2 days ago
**SERVICE ADVISOR FOR BAYLIS Evesham**
At Baylis, we’re committed to providing great rewards to the people who drive our success. Whether it’s taking care of your health, providing for your future or making sure your needs are met, The below Baylis benefits are available to all staff:
31 days paid holiday (inc bank holidays) rising by 1 day after each 5 years worked
Excellent pay package
Company Pension Contribution
Large modern showrooms and workshops
Free MOT and 50% Discount on Services
New & used car staff offers
Death in service Benefit
Free eye test, dental & therapy treatments
Up to £25,000 personal accident benefit
Online discounts at many popular shops
Hours of work Monday to Friday Day Shift and every other Saturday morning.
The role involves all or some of the following tasks:
The SERVICE ADVISOR must have knowledge of or experience of:
- Appropriate telephone techniques and etiquette.
- Customer facing skills
- Microsoft platforms
- Administration
- Delivering great customer service
- High level of telephone contact, including handling multiple phone calls
- Ability to manage own time and work flow
What the Work Involves
- High level of contact with external and internal customers
- High level of training
- Computer systems throughout the day
- High level of paperwork.
- Attention to detail
- Working independently and as part of team
- Work in a busy and active environment
- Ability to write clearly and legibly and to listen and document items accurately
- A professional appearance and an enthusiastic attitude
- Ability to manage own time and workflow
**Job Types**: Full-time, Permanent
**Salary**: Up to £30,000.00 per year
**Benefits**:
- Additional leave
- Company events
- Company pension
- Employee discount
- Life insurance
- Private dental insurance
- Private medical insurance
- Referral programme
- Store discount
- Wellness programme
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Stroud, GL5 4TW: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer Facing: 1 year (required)
Licence/Certification:
- Driving Licence (required)
Work Location: One location
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