Supporter Care Administrator

15 hours ago


Gravesend, United Kingdom ellenor Full time

**Supporter Care Administrator**

**Salary**:£25,719 to £26,496 (depending on experience)

**Hours**:26 hours per week

**Location**:ellenor,**Gravesend, Kent, DA11 7HQ.

**ellenor** is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At **ellenor**, we value inclusivity and focus on providing high-quality services with compassion and care.

Are you friendly, approachable, and detail-oriented? If so, we’d love for you to join our Fundraising Team at **ellenor**

As a Supporter Care Administrator, you’ll be a key part of our mission, helping our community raise vital funds for **ellenor**. We’re looking for a proactive problem solver with strong attention to detail—someone who thrives working with data and is confident using Microsoft Excel.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.

**Key Responsibilities of the role include**:

- Importing and accurately recording data from multiple sources.
- Collaborating within a team to manage the weekly lottery and ad hoc raffle administration.
- Prioritising that our supporters are at the heart of all that we do and ensuring they feel valued.

**Essential requirements of the role include**:

- Exceptional I.T. skills, including advanced proficiency in Excel, Word, Outlook, and technical ability to use databases such as Salesforce, Donorflex, Raiser’s Edge, or similar.
- Proven ability to process and check data accurately and consistently, with experience in data entry on a CRM database.
- Ability to quickly pick up new processes and tasks, coupled with the capability to manage a varied workload independently.

**UK Immigration**:
**How to apply**:
**The interview process will be ongoing.**

At **ellenor**, we are committed to acknowledging and celebrating our differences, fostering an inclusive environment for all. Join us in building an outstanding and diverse team dedicated to supporting our patients and their families during one of life's most challenging times.

Support Care Administrator (Part Time) - Job Description



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