Customer Service Assistant
5 days ago
This role would be ideal for you if you are a customer focused individual with a strong interest and/or experience in supporting customers with their diverse queries. As a Customer Service Assistant, you will have daily contact with visitors to the site and play a key role in handling a range of customer enquiries ranging from libraries, Wellbeing and Active Lifestyle. The purpose is to provide a friendly and efficient operation of the front of house service to customers, staff, site visitors including contractors and the general public.
As first point of contact for the Community Hub you will need to demonstrate excellent interpersonal skills and the ability to communicate with staff, customers, and service users alike. You will need a good working knowledge of computer systems and possess excellent organisational skills. You will be confident in completing both individual and team tasks and a non-judgmental attitude is important to the role.
The role will work to a two week rota pattern to include working every other Saturday
Please contact Vicky Walker for further information 01724 296664.
We are collectively organised around the people and place of North Lincolnshire. Together we ensure that our communities are safe, well, prosperous and connected. We are ambitious for North Lincolnshire, we want our area to be the #BestPlace for our residents by being the #BestCouncil we can be. We achieve this through living our values - equality of opportunity, excellence, integrity and self-responsibility - in all that we do.
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