Casual Customer Service Assistant

1 week ago

Scunthorpe, United Kingdom North Lincolnshire Council Full time

We have an exciting opportunity for the right individual to join us as a Customer Service Assistant working evenings and weekends based at Ancholme Leisure Centre and the Pods.

You will join a busy, fast paced, front of house customer service team to provide a flexible approach to cover and assist the team to ensure both reception areas, phones and other forms of customer contact solutions are staffed in line with business needs.

This role would be ideal for you if you are a customer focused individual with a strong interest and/or experience in fitness and wellbeing. The purpose is to provide a friendly and efficient operation of the front of house service to customers, staff, site visitors including contractors and the general public.

As first point of contact for our leisure centre services you will need to demonstrate excellent interpersonal skills and the ability to communicate with staff, customers and service users alike. You will need a high level of working knowledge of computer systems and possess excellent organisational skills. You will be confident in completing both individual and team tasks and a non-judgmental attitude is essential.

We are collectively organised around the people and place of North Lincolnshire. Together we ensure that our communities are safe, well, prosperous and connected. We are ambitious for North Lincolnshire, we want our area to be the #BestPlace for our residents by being the #BestCouncil we can be. We achieve this through living our values - equality of opportunity, excellence, integrity and self-responsibility - in all that we do.

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