Senior Village Advisor

**Senior Village Advisor**

(Job Number: RIC03LK)

**Senior Village Advisor**

**Richmond Village Painswick** **Stroud Road, Painswick, Gloucestershire GL6 6UL**

**Working hours and salary**

**£32,500 with Excellent Benefits/Bonuses**

**Flexible working opportunities: ‘Just let us know what hours you would like, and we’ll work with you to endeavour to create shift patterns that work for you around the needs of our residents’.**

More than just retirement living, Richmond Villages offer an aspirational lifestyle to our residents and our first-class accommodation requires a first-class sales experience. We’re currently looking for personable Senior Village Advisors to join our driven sales team. Someone who’ll promote sales of all Richmond products and services to meet achievable targets - always leaving a positive and professional impression on our future residents and their families.

**What you’ll be doing**
- Manage sales enquiries to maximise sales and occupancy of assisted living and independent living.
- Generate appointments from existing database via outbound calls
- Manage sales enquires via website, telephone, walk-ins and scheduled appointments
- Attend sales meetings with the Sales and Marketing team
- Host client visits and follow up calls, identifying key referral groups
- Support the development of the marketing strategy to support the sales function
- Develop and maintain a high profile within the local community to promote the Village
- Maximise profit performance of Village sales to meet or exceed targets
- Deal with all relevant admin such as effective budgetary controls and preparation of sales management reports
- Manage Rental process for Village Suites.
- Introduce our range of partners to ensure an easy move for our prospects.
- Management of Sales Adviser including monthly 1.1
- Maintain Sales cover for village to include weekend working on a rota basis
- Above all, you’ll show courtesy and respect to residents and relatives at all times.

**Who we’re looking for**

A determined, tenacious individual with previous sales experience in a customer facing environment - you’ll be comfortable working to targets and delivering sales figures. Whilst not essential, it would be beneficial if you have experience of the retirement sector or have an estate agency background. A good knowledge of the local area would be useful. Ability to work under pressure in a target orientated environment. A team player with excellent organisational skills. Courteous with a meticulous attention to detail, you’ll listen to and build rapport with our customers - quickly identifying their needs and matching this to our products. A confident influencer and negotiator - with great customer care skills, you’ll have no problem leaving a positive impression on our current and future residents and their relatives.

Working at Richmond Villages is a long
- term career as we resell the suites and apartments when they become available.

**What we’ll offer you in return**
- Comprehensive induction, on-going training and development, access to internal apprenticeship schemes
- Your DBS Check (£44) paid for
- Access to Wagestream - an app-based service that offers you the choice to be in control of when you access your earnings*
- NEST workplace pension, life assurance & bereavement support
- 25 days annual leave plus statutory bank holidays
- Refer a friend bonus scheme
- Health & wellbeing tools; including Be Me App, Healthy Minds, Gym Pass & discounted health assessments
- Shopping Discounts (via Xexec)
- Free flu vaccine
- Only available to permanent employees where HealthRoster is used.

**Who we are**

Richmond Painswick is a state-of-the-art retirement village set in beautifully landscaped grounds that include luxury independent apartments offering domiciliary care and an onsite care home with 24 en-suite beds offering residential and nursing care. Situated in the beautiful Cotswolds, on the southern slopes of Painswick in Gloucestershire. The village is just off Stroud Road near Stamages Lane Car Park and there is a bus stop on Stroud Road just before Cotswold Mead, just a 3-minute walk from the village. The team are passionate about person centred care, offering an aspirational lifestyle to our residents whilst always helping them retain their independence. From events with the local community and charity fundraisers to birthday celebrations and entertainers - no two days are ever the same at Richmond Painswick. There's a real sense of community here and as part of the team, you're supported from day one to learn, develop and encouraged to progress.

For over 20 years Richmond have been at the forefront of luxury retirement living. We're proud that we attract the best people and even prouder of how long they stay with us. Having won numerous awards for architecture, landscaping, and care, we are now the benchmark for retirement villages in the UK. A totally fresh concept in retirement liv