Operational Oversight

Join Our Team as an Operational Oversight & Controls Specialist Are you passionate about driving operational excellence through data-led decision-making and control automation? We’re looking for a proactive and meticulous specialist to join our Operational Oversight & Controls team, where you'll play a pivotal role in shaping and streamlining our internal control framework. What You'll Do: - Control Coordination & Documentation: Lead the design, implementation, and documentation of controls across operational processes, ensuring clarity, consistency, and traceability. - Data-Driven Oversight: Use analytics and automation to identify control gaps, monitor effectiveness, and drive continuous improvement. - Deliver Outcomes: Manage multiple priorities and participate in cross-functional initiatives to meet team objectives. - Governance & Compliance: Champion governance standards and regulatory compliance, embedding robust controls into daily operations. - Process Optimisation: Collaborate with internal and external stakeholders to streamline workflows, reduce manual effort, and enhance control efficiency. - Proactive Problem Solver: Identify, challenge and address control gaps in a data-led way, continuously questioning the effectiveness of all controls. Why You'll Love Working Here: - Impactful Work: Your contributions will directly influence operational integrity and efficiency across the UKPI platform and in the wider industry. - Collaborative Culture: Work alongside a supportive team and trusted partners to deliver meaningful change and value for our clients. - Growth & Innovation: Be part of a forward-thinking environment that values automation, innovation, and continuous learning to advance your career.

Join Our Team as an Operational Oversight & Controls Specialist
Are you passionate about driving operational excellence through data-led decision-making and control automation? We’re looking for a proactive and meticulous specialist to join our Operational Oversight & Controls team, where you'll play a pivotal role in shaping and streamlining our internal control framework.
What You'll Do:

- Control Coordination & Documentation: Lead the design, implementation, and documentation of controls across operational processes, ensuring clarity, consistency, and traceability.
- Data-Driven Oversight: Use analytics and automation to identify control gaps, monitor effectiveness, and drive continuous improvement.
- Deliver Outcomes: Manage multiple priorities and participate in cross-functional initiatives to meet team objectives.
- Governance & Compliance: Champion governance standards and regulatory compliance, embedding robust controls into daily operations.
- Process Optimisation: Collaborate with internal and external stakeholders to streamline workflows, reduce manual effort, and enhance control efficiency.
- Proactive Problem Solver: Identify, challenge and address control gaps in a data-led way, continuously questioning the effectiveness of all controls.

Why You'll Love Working Here:

- Impactful Work: Your contributions will directly influence operational integrity and efficiency across the UKPI platform and in the wider industry.
- Collaborative Culture: Work alongside a supportive team and trusted partners to deliver meaningful change and value for our clients.
- Growth & Innovation: Be part of a forward-thinking environment that values automation, innovation, and continuous learning to advance your career.

**Core Responsibilities**:

- ** Control Design & Documentation**: Coordinate the identification, implementation, and testing of controls within the internal framework, ensuring thorough documentation and continuous improvement through data-led insights.
- ** Governance & Compliance**: Maintain oversight of control adherence, assurance tasks, and risk events, ensuring alignment with regulatory standards (e.g., HMRC, FCA, tPR) and internal policies.
- ** Data-Driven Oversight**: Utilise data analytics and automation to monitor control effectiveness, streamline governance processes, and support audit readiness.
- ** Stakeholder Collaboration**: Partner with internal teams and outsourced providers to optimise operational workflows, automate manual processes, and resolve issues efficiently.
- ** Reporting & Education**: Deliver clear, data-backed reporting and represent the Oversight team in forums and meetings, sharing best practices and supporting crew education.
- ** Operational Integrity**: Ensure accurate and timely processing across all UKPI platform products, assessing and enhancing procedures to uphold industry standards.
- ** Strategic Contribution**: Participate in special projects and contribute to broader operational and governance initiatives.

**What You’ll Bring**:

- Experience in operational processes within the retail investment platform space; audit or risk management experience is a plus.
- Strong understanding of internal control theory, workflow analysis, and documentation practic