Account Handler

2 days ago

Liverpool, United Kingdom SEKO Logistics Full time

**Account Handler - Knowsley**

**About Us**

At SEKO, expert logistics and supply chain management is what we do. We deliver award-winning Ecommerce Solutions, Value-Added Freight
Forwarding and specialist White Glove Services - empowering our clients with the tools to achieve remarkable growth across borders.

To ensure we retain our position at the forefront of this exciting and rapidly developing industry, we want to find new people to work with us, who want to share in the future success of the business. We’re always looking for ambitious, dedicated, and problem-solving individuals to join us in providing game-changing solutions for our clients.

**Job Purpose of the Account Handler**:
The purpose of this role is to provide excellent client care and service to all external and internal inquiries. Responding in a timely and efficient manner to all enquiries, to ensure Clients’ expectations are met & exceeded.
Promoting a positive client experience of Seko.

**Key responsibilities of the Account Handler**:

- First point of contact for all client enquiries
- Responsible for logging, progressing, and resolving client enquiries & concerns within agreed timeframes
- Producing client reports (KPI) in line with their requirements on a daily/weekly/monthly basis
- Dedicated point of contact for named contracts as agreed by line manager
- Escalating, where necessary any potential or unresolved issues to the management team on behalf of clients
- Building & developing excellent working relationships with clients to ensure Seko is the Preferred Logistics Solution
- All associated administrative tasks

**Skills and qualifications of the Account Handler**:

- GCSE or equivalent in English & Maths
- Excellent communication skills both oral & written
- Attention to detail
- Works well under pressure
- Minimum of 2 years in a client services environment
- Good PC skills in all Microsoft Office packages (Essential) & WMS

(Warehouse Management System - Desirable)

Permanent
37.5 hours per week
Monday - Friday

**Compensation and benefits of the Account Handler**:

- Pension scheme (5% employee, 3% employer contributions)
- Referral scheme
- Death in service (4x salary)
- Private healthcare after 1 year service
- 25 days annual leave + bank holidays with an extra day after 5,8-, and 10-years’ service
- Employee assistance programme

**Job role: Account Handler**

**Job Types**: Full-time, Permanent

**Salary**: £29,000.00 per year

**Benefits**:

- Cycle to work scheme
- Life insurance
- Private medical insurance
- Referral programme

Schedule:

- Monday to Friday

**Experience**:

- client services: 2 years (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: NWDC9

  • Commercial Account Handler

    7 days ago

    Liverpool, United Kingdom Tony Charters and Associates Full time

    Apply for the Commercial Account Handler role at Tony Charters and Associates. Join a team that values clear career progression, a market‑leading salary, and a comprehensive benefits package. Location: Butterworth Spengler - LiverpoolDepartment: Butterworth SpenglerJob Type: Full timeContract Type: Permanent Butterworth Spengler offers our clients a unique...

  • Commercial Account Handler

    1 week ago

    Liverpool, United Kingdom Butterworth Spengler Insurance Brokers Full time

    Group Recruitment Partner - Hiring top talent for one of the UK’s leading Insurance BrokersButterworth Spengler offer our clients a unique blend of experience, knowledge and expertise to deliver effective insurance solutions with a dynamic and professional approach. Established in 1924, Butterworth Spengler are now part of the JMG Group who are a Private...

  • Commercial Account Handler

    2 weeks ago

    Liverpool, United Kingdom JMG Group Full time

    Location: Butterworth Spengler - Liverpool Department: Butterworth Spengler Job Type: Full time Contract Type: Permanent   Butterworth Spengler offer our clients a unique blend of experience, knowledge and expertise to deliver effective insurance solutions with a dynamic and professional approach. Established in 1924, Butterworth Spengler are now part of...

  • Commercial Account Handler

    7 days ago

    Liverpool, United Kingdom JMG Group Full time

    Location : Butterworth SpenglerMake sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.- Liverpool Department : Butterworth Spengler Job Type: Full time Contract Type: Permanent Butterworth Spengler offer our clients a unique blend of experience, knowledge and expertise to...

  • Commercial Account Handler

    1 week ago

    Liverpool, United Kingdom JMG Group Full time

    Location : Butterworth SpenglerMake sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.- Liverpool Department : Butterworth Spengler Job Type: Full time Contract Type: Permanent Butterworth Spengler offer our clients a unique blend of experience, knowledge and expertise to...

  • Commercial Account Handler

    1 week ago

    Liverpool, United Kingdom JMG Group Full time

    Location : Butterworth SpenglerMake sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.- Liverpool Department : Butterworth Spengler Job Type: Full time Contract Type: Permanent Butterworth Spengler offer our clients a unique blend of experience, knowledge and expertise to...

  • Commercial Account Handler

    5 days ago

    Liverpool, United Kingdom JMG Group Full time

    Location: Butterworth Spengler - Liverpool Department: Butterworth Spengler Job Type: Full time Contract Type: Permanent Butterworth Spengler offer our clients a unique blend of experience, knowledge and expertise to deliver effective insurance solutions with a dynamic and professional approach. Established in 1924, Butterworth Spengler are now part of the...

  • Commercial Account Handler

    2 weeks ago

    Liverpool, Liverpool, United Kingdom Butterworth Spengler Insurance Brokers Full time £30,000 - £50,000 per year

    Butterworth Spengler offer our clients a unique blend of experience, knowledge and expertise to deliver effective insurance solutions with a dynamic and professional approach. Established in 1924, Butterworth Spengler are now part of the JMG Group who are a Private Equity backed insurance broking group and a top 30 UK broker who place over £380m of Gross...

  • Senior Account Handler

    7 days ago

    Liverpool City Region, United Kingdom IDEX Consulting Full time

    OverviewLooking for a new challenge as an Account Handler? A role that can really develop your career? Looking to progress into an Account Executive role? How would working alongside one of the most successful Account Executives in the country be?I'm working in partnership with a well-established Broker in the North who are looking for a Senior Account...

  • Commercial Account Handler

    1 week ago

    Liverpool, United Kingdom JMG Group Full time

    Location: Butterworth Spengler - LiverpoolDepartment: Butterworth SpenglerJob Type: Full timeContract Type: PermanentButterworth Spengler offer our clients a unique blend of experience, knowledge and expertise to deliver effective insurance solutions with a dynamic and professional approach. Established in 1924, Butterworth Spengler are now part of the JMG...