Service Implementation Consultant

5 days ago


Coventry, United Kingdom Matt Burton Full time

Service Implementation Consultant - Inside IR35 - Remote Work
A Key client of ours are currently looking for Service Implementation Consultants to join their growing team. The consultant will be responsible for managing, driving and navigating key Projects through the transition & service introduction processes into Live(BAU).
As well as leading Service Design activities for each project the role will be act as the main conduit between the Project and Service Introduction ensuring service related activities & key documents are progressed and relevant control checkpoints are managedeffectively to ensure a smooth transition.
Key Responsibilities
- Create / amend the design of support models to enable the organisation to support new or changed services.
- Be responsible for the creation and delivery of the Service Design Package, developing and driving go live plans where necessary.
- Identify service acceptance criteria and build Early Life Support Approach and Warranty.
- Manage warranty period/early life support and proposed service transition plan with stakeholders and project team.
- Understand and communicate Service Implementation methodology gaining support for the process and drive improvement of deliverables.
- Where appropriate, drive Service Readiness Criteria across all support teams, ensuring the status and progress of actions are clear and visible to all stakeholders from Service Definition through to BAU handover.
- Engage and influence project management to confirm that service specific work products developed meet the acceptance criteria and are fit for purpose.
- Manage 3rd party delivery in support of Service Readiness activities
Key Skills:

- ITIL V3 Foundation with further qualification Lifecycle Cert in Service Transition essential.
- ITIL V3 Lifecycle Cert in Service Design Desirable.
- Experience with the Implementation of Service Deliverables in a project environment.
- Experience of Project management methodologies for waterfall and agile development.
- Essential experience of working in a complex, pressurised production environment.
- Financial services experience would be desirable.? Use of Microsoft Office Products (MS Project would be advantageous)



  • Coventry, United Kingdom Matt Burton Full time

    Service Implementation Consultant - Inside IR35 - Remote Work £683 Per Day Remote Work 6 Month Contract A Key client of ours are currently looking for Service Implementation Consultants to join their growing team. The consultant will be responsible for managing, driving and navigating key Projects through the transition & service introduction processes into...


  • Coventry, Coventry, United Kingdom Target Integration Ltd Full time £30,000 - £40,000 per year

    Role OverviewAs an ERP Implementation Consultant (Odoo), you will manage end-to-end ERP implementation, ensuring successful delivery and client satisfaction. This role combines functional consulting, business process analysis, and technical expertise.Key ResponsibilitiesImplement and configure Odoo ERP modules (Sales, Inventory, Manufacturing,Accounting,...


  • Coventry, United Kingdom Ambis Resourcing Full time

    The job is with a tier 1, top 5, global enterprise software company of over 4500 people, working on the implementation of their contact centre and customer engagement solutions. Base salary to £60k + £6k car allowance and a 10% bonus. The role is remote, home based, anywhere in the UK. But when you need to go to their UK head office, you get to experience...


  • Coventry, United Kingdom Matt Burton Full time

    Service Design Consultant - Inside IR35 - Remote Work £725 Per Day Remote / Hybrid Work 6 Month Contract A Key client of ours are currently looking for Service Design Consultants to join their growing team. The consultant will be responsible for managing, driving and navigating key Projects through the transition & service introduction processes into Live...


  • Coventry, United Kingdom Coventry Building Society Full time

    **About The Role**: *** **What You’ll Be Doing** The role will be responsible for ensuring any new services being carried across product portfolios will be accepted into service by the business-as-usual assist teams. In managing the delivery of relevant Service Documentation, the role will: - Create / amend the design of assistance models to enable the...


  • Coventry, United Kingdom hackajob Full time

    hackajob Coventry, England, United Kingdom Implementation Controller Location: Coventry, England, United Kingdom In a nutshell In Sainsbury’s Tech we build the technology which powers the UK’s number 1 multi‑channel, multi‑brand retailer. The Implementation Controller will plan and lead deployments and Installations to time and agreed cost across new...


  • Coventry, United Kingdom C Full time

    A specialist consultancy in Coventry is seeking a CRM Consultant to lead project implementations and ensure client satisfaction. Responsibilities include managing the full implementation lifecycle, from discovery through to roll-out, and translating client needs into effective CRM solutions. The ideal candidate will have strong analytical and communication...


  • Coventry, United Kingdom Sainsbury's Full time

    Why join us Joining the Logistics team at Sainsbury's as an Implementation Manager means being at the forefront of driving change and innovation within a dynamic and collaborative environment. You will have the opportunity to lead complex system implementations across multi-site warehouse operations, working closely with cross-functional teams to...


  • Coventry, United Kingdom Sainsbury's Full time

    In a nutshell In Sainsbury's Tech we build the technology which powers the UK's number 1 multi-channel, multi- brand retailer. The Implementation Controller will plan and lead deployments and Installations to time and agreed cost across new store openings, store investments and new Technology projects across the JS/Argos estate, including Stores and Depots....


  • Coventry, United Kingdom Sainsbury's Full time

    We believe in providing meaningful work and achieving a real work/life balance. Here, you'll find both. Our Supply Chain team is the engine room for getting thousands of products from farms and factories to our millions of customers every day. We leverage insight and data to anticipate customer needs, ensuring they get what they want, when they need it....