Veterinary Receptionist

10 hours ago


High Wycombe, United Kingdom Vets4Pets Wycombe Marsh Full time

**Part-Time Receptionist - Join Our Welcoming Veterinary Practice Team**

Are you warm, bubbly, and outgoing—yet naturally empathetic and attentive to others' needs?
Do you love going the extra mile to make clients feel valued and supported?
Are you organised, detail-oriented, and take pride in your work?

If so, we’d love to hear from you

We're a friendly small animal veterinary practice looking for a **reliable, approachable, and professional part-time receptionist** to join our fantastic front-of-house team. You'll play a vital role in delivering excellent customer service and being the essential link between our clients and clinical team.

**About Us**:
We’re a supportive and growing team made up of:

- 3 veterinary surgeons (expanding to 5 in September)
- 5 nurses
- 4 veterinary care assistants
- 3 receptionists
- A practice manager and assistant practice manager

**Your responsibilities will include**:

- Answering phone calls promptly and professionally
- Greeting clients and ensuring they feel welcome and at ease
- Booking appointments and managing reminders
- Accurately inputting data into our appointment system
- Handling correspondence and online orders
- Coordinating vet and nurse diaries and managing the waiting room
- Maintaining a clean, welcoming reception area
- Taking payments and handling end-of-day cashing up
- Assisting with setting up care plans

A full list of duties will be discussed at the interview. We all pitch in to get things done, so occasional flexibility in tasks is expected.

**Social media experience?**
If you have a flair for managing social media, that’s a bonus—but it’s by no means essential.

**We’re looking for someone who**:

- Has excellent verbal and written communication skills
- Is confident with basic maths and English
- Possesses solid computer literacy
- Pays close attention to detail
- Stays calm and professional during busy periods
- Works well as part of a team and on their own initiative
- Can take direction and follow through with tasks

**Rota**:
**W1&2**

Thursday - 8.30-12.30

Friday - 4.00-8.00

Monday - 8.30-12.30

Tuesday - 4.00-8.00

**W3**

Saturday 8.30-5

Sunday 10-4.30

Monday - 8.30-12.30

Tuesday - 4.00-8.00

**Flexibility with working hours**—especially to help cover holidays when possible—would be a big plus.

Interviews will take place 14th - 18th of July 2025

Starting salary: £12.21 per hour

Salary will be review upon completion of a successful probation period.

**Job Types**: Part-time, Permanent

Pay: £12.21 per hour

**Benefits**:

- Company pension
- Employee discount
- On-site parking
- Store discount

Schedule:

- Day shift
- Every weekend

Application question(s):

- Please confirm that you have read the hours required, and can fulfil these.
- Please confirm that you have noted the starting salary and are happy to proceed on this basis.
- Why have you applied for this veterinary receptionist role?

Work Location: In person



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