Service Administrator

6 days ago

Birkenhead, United Kingdom Independence Support Ltd Full time

**Job Overview**
We are seeking a dedicated and detail-oriented Service Administrator to join our team at our Extra Care service in The Wirral that provides care and support to people with learning disabilities.

**Responsibilities**
- Manage data entry tasks accurately and efficiently, ensuring all records are up to date.
- Provide clerical support including filing, scanning, and maintaining office documents.
- Handle incoming phone calls with professionalism, demonstrating excellent phone etiquette.
- Assist in the organisation of service schedules and appointments/visitors
- Collaborate with team members to streamline administrative processes and improve efficiency.
- Maintain an organised office environment, ensuring all supplies are stocked and readily available.
- Use online training and staff records platforms to ensure records are up to date

**Experience**
- Previous experience in an administrative or clerical role is preferred.
- Proficiency in Word, Excel and Powerpoint
- Strong organisational skills with the ability to manage multiple tasks simultaneously.
- Excellent data entry skills with a keen attention to detail.
- Demonstrated ability to communicate effectively both verbally and in writing.
- Familiarity with office equipment and administrative procedures is advantageous.

Pay: £26,000.00 per year

Additional pay:

- Bonus scheme
- Performance bonus

**Benefits**:

- Casual dress
- Company events
- Free parking
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

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