Customer Service Advisor

1 week ago

Ireland, United Kingdom Everpool Full time

**Customer Service Advisor**
This is a Full-time permanent role of 37.5 hours per week based in Belfast.
As a Customer Service Advsior your main responsibilities will involve:
- Recording of client information which can be provided from multiple sources
- Securely tracking client data across multiple sites
- General administrative duties to include but not limited to receiving external post, filling of client information, updating internal file work trackers.

**Job Details**:

- 37.5 hours
- £20,000
- 8.30am - 5pm
- Office based
- Optional Overtime

**Job Requirements**
As a Customer Service Advsioryour skills and qualifications will include:

- You will be required to undergo and successfully gain a BPSS and Access NI security clearance check in order to undertake this position
- Ability to demonstrate a clear attention to detail: Able to gather relevant information, updateinformation correctly and presenting information clearly and accurately
- Ability to undertake administrative tasks in a clear and logical structure, ensuring relevant information is documented in a consistent manner.

**Desirable Skills and Experience**:

- All MS Office skills; excellent working knowledge of Excel
- Excellent interpersonal skills.
- Ability to develop good relationships with customers and colleagues
- Strong analytical skills.
- Ability to organise and prioritise work in an effective manner.
- Ability to work under pressure.
- Methodical and disciplined approach to work.
- Excellent listening skills.
- Ability to work unsupervised.
- Self-motivation and the drive for excellence
- Excellent Team player.
- Understands the internal roles and responsibilities of the wider organisation;
- Maintains and promotes an in-depth knowledge of all processes and systems that are required for the role;
**What we give to you**:

- Pension scheme, matching up to 10% of your contributions
- Private medical insurance, medical indemnity insurance, life insurance and travel insurance
- Reimbursement of your annual NMC registration fee
- Health screening every two years, after one year's service
- Professional training and development, covering well over the required CPD hours to revalidate and maintain your professional registration
- All flexible benefits can be tailored to your requirement and lifestyle: travel or dental insurance, child care vouchers, cycle to work scheme and more

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