Administrative Assistant

We're looking for a driven and passionate individual to join #TeamEmbello. We’re an award-winning company working with brands to turn their ideas into reality through our industry-leading printing, embroidery and engraving solutions. Embello has had tremendous growth so far however the ultimate vision is to deliver our ‘everything creative’ solution to over 1-million businesses; which is why we're looking to recruit a passionate individual with a talent for customer service and administration. We are a small friendly team currently rapidly scaling our operations this year meaning your opportunity for growth and rewards are endless since you'll be joining us at the start of this incredible journey ahead. **Characteristics we look for** 1) You’re driven and passionate to achieve big goals and to contribute to our mission. We’re not your average company - in fact, we’re allergic to average and mediocrity. That’s why we set big goals and we need a go-getter to help us make our mission a reality. 2) You're a team player and you're awesome to be with. Energy is contagious, so we want to make sure we have the right people on board who radiate positive vibes and great energy. 3) You love challenges and the word "I can't" is non-existent in your vocabulary. The difficult tasks are done ASAP. The impossible takes a little longer. 4) Your PASSION is everything. We believe that in order to become great at anything in life, you must LOVE what you do. **What we really look at** 1) Your attitude. We can take someone with C competency and shape that person into a superstar with the right attitude. Attitude is everything to us because it determines your altitude. Rest assured, we don’t base our decisions on your grades in school or in college. Who you are is what matters most. 2) Your willingness to learn. Even if you don’t have the competency in certain skill sets right now, that’s irrelevant if you’re super hungry to grow - and also believe that learning is a never-ending journey. Team Embello are constantly educating themselves through seminars, masterminds, books and home study courses. 3) You're in it for the long haul. We keep our higher performers. Since we’ve got a HUGE mission to reach 1 million businesses with our creative solutions, loyalty and integrity mean a lot to us. 4) You’re committed and not afraid of hard work. While we are known for amazing rewards to celebrate big achievements, to get there you need to have an “I’ll do whatever it takes” mindset to get the tasks at hand done. **Duties and Responsibilities** Your job is to work alongside the sales team, assisting with day-to-day administration and clerical duties. Ideally you bring knowledge of customer service but your main asset is your proactive approach, that will allow us to keep customers updated and sales opportunities flowing. - Welcoming visitors and guests - Assist with sales and marketing activities including sending direct mail - To be one of the key contacts within the business, liaising as necessary across all departments to ensure customers receive a comprehensive response within agreed timescales - Liaise with the operations team to ensure customer orders are correct and the customers’ expectations for delivery are met - Attend networking events and meeting face-to-face with clients **Skills and Abilities** - Impeccable grammar (written and verbal) - our standards are sky high - Excellent communication skills - Excellent time management skills - Excellent problem-solving skills - ability to think quickly and critically - Passionate about helping others - Flexibility - we move FAST. Things change, we adapt, we propel ourselves forward - Organised - we all wear many hats - Coachable - must be able to take direction - Collaborative - must work well within a small team **Benefits** 1) You’ll get to see the behind-the-scenes to how a successful business runs - and you will NEVER be seen as just a cog in a machine. We believe in full transparency; our sales figures are fully revealed, our costs, our numbers, everything. You will be seeing all the nitty gritty, zero theory. You'll learn about sales funnels, business models, product creation, conversions and traffic generation to understand the business from the inside out. 2) Personal growth. We're constantly utilising online learning platforms and support from some of the UK’s BEST business coaches, but we’ll also send you to attend seminars to improve yourself as well. 3) We reward success. We pay out bonuses based upon the results you provide since we’re a results-based company. Our star performers are rewarded. 4) You get to work with an A team. Everything we ask you to be is something you’ll see in your fellow team members. We believe that A people breed more A people. 5) You’re a part of a bigger mission. This isn’t the usual 9-5 job. In fact, we like to avoid the “J-O-B” word at all costs, because everyone who