Senior Matron

Senior Matron - Clinical and Operational lead for the Outpatient Service, Bed managers and Complex Discharge team Band 8B HRS 37.5/week Substantive Would you like to work for an organisation with an outstanding reputation nationally and internationally, excellent patient feedback responses and one of the best performing trusts on staff experience? We are looking for an individual who is highly motivated and enthusiastic about positively impacting changes in healthcare for the benefit of the population. This is a very exciting role giving the individual the opportunity to work with expert clinical - and operational teams at the RNOH to ensure we deliver effective, safe and excellent care to our patients. This role will; - Provide clinical and operational leadership to ensure the best experience and outcomes for patients - Be accountable for patient experience and quality of care and the delivery of safe and effective services, in line with the Trust vision and values. - Advise on matters pertaining to nursing and operations across their services. - Provide professional leadership for nursing and have line management responsibility for nurses and others within their services. - Participate in specific strategic work streams and quality improvement projects, which support the Trust’s strategy and improve quality of care and patient outcomes, and in partnership with other services and clinical leaders, employ quality improvement approaches to drive forward clinical transformation, service development and change. This role will require the participation in the on-call rota which includes weekends and bank holidays as required. At the Royal National Orthopaedic Hospital (RNOH), we are committed to achieving the best staff experience in the NHS. In the 2023 NHS Staff Survey, we proudly: **Scored above the national average for the People Promises**: "We are recognised and rewarded," "We are always learning," "We work flexibly," "We are a team," and for staff engagement. Ranked #1 among all Trusts in North and Central London for all People Promises and themes. Ranked #1 among all Acute Specialist Trusts for "We work flexibly." At RNOH, we’re committed to being actively anti-discriminatory and actively inclusive. We recognise our brilliant people do brilliant work, and we offer rewarding careers, no matter what their background. We continue to strive to break down barriers to be the Trust where people come together because what they do matters, makes a difference and where they can thrive. Joining our organisation means enjoying a wide range of staff benefits, including: 24/7 access to wellbeing support through our Employee Assistance Programme. A Rewards & Recognition platform, offering opportunities to thank colleagues, send gifts, and access exclusive discounts. A dedicated Staff Wellbeing Hub, providing a space to relax and recharge away from the work environment. Salary sacrifice schemes for transport (season ticket loans, car and bike), electrical goods, and childcare At RNOH, we are more than a workplace—we are committed to patients, to excellence and the wellbeing of our staff. With the theatre expansion that happened in 2023, and plans for future growth, this is an exciting time to join the team. We are currently looking at new models of service, planning the future for children's outpatient services and considering the need for expansion of the department. We are supported by the Quality improvement team, and you will have the opportunity to link in with improvement projects across the trust. We are also planning to introduce electronic health records over the next year. You will be well supported by an experienced leadership team, and have opportunities for personal development. This is an exciting time to join the Trust and the team, as the RNOH expanded last year, with four new theatres having opened in October 2023,and an expansion of outpatient services due to be delivered in 2025. There are many challenges for services locally and nationally, but also opportunities for both internal and external collaborations to build services that are sustainable for the future whilst providing the highest standard of service to patients with often very complex needs. There is ongoing collaboration through the North Central London (NCL) Integrated Care Board (ICB) work streams and through the GIRFT (Getting It Right First Time) national program. The expansion of the Community Diagnostic Centres is opening up new avenues for diagnostic work, which will help deliver Outpatient services in the future. The Bed and Complex discharge team is working closely with our onsite social workers and the MDTs to plan for complex admissions and discharges, and work across a multitude of providers, as we are a tertiary centre. The post holder will need a high degree of motivational skill, working closely with colleagues at various levels in the Units and organisation, and external stakeholders and partners. In particular the