Current jobs related to Customer Hub Advisor - Letchworth - Settle

  • Customer Hub Advisor

    1 week ago

    Letchworth, Hertfordshire, United Kingdom Settle Full time

    We're hiring apart timeCustomer Hub Advisor to work 30 hours per week. As the first point of contact, you'll be the friendly, professional face of settle, helping us deliver great service and support to our customers every day.Are you ready to be part of something special?Welcome to Settle, where our brand-new 2030 strategy marks the start of an exciting...

  • Customer Hub Advisor

    1 week ago

    Letchworth, Hertfordshire, United Kingdom Settle Full time

    We're hiring a part time Customer Hub Advisor to work 30 hours per week. As the first point of contact, you'll be the friendly, professional face of settle, helping us deliver great service and support to our customers every day.Are you ready to be part of something special?Welcome to Settle, where our brand-new 2030 strategy marks the start of an...

  • Customer Service Advisor

    1 week ago

    Letchworth, United Kingdom Ellis Mason Full time

    **ARE YOU GOOD WITH CUSTOMERS AND CONFIDENT ON THE PHONE?** - Ellis Mason_ are recruiting for a **CUSTOMER SERVICE ADVISOR** to join a highly successful based business based in Letchworth. The role will involve customer service, administration and purchase ledger, all of which will be trained by the Office Manager. As a **CUSTOMER SERVICE ADVISOR**, you...

  • Customer Service Advisor

    7 days ago

    Letchworth, Hertfordshire, United Kingdom Personnel Link Employment Group Full time £28,000 - £36,000 per year

    Customer Service AdvisorLetchworth Garden City£13.64 per hourMon to Fri 9 to 5About the RoleThis is a customer facing role within a council setting. You will support residents with enquiries across a range of services. The role involves communication by phone and email with a focus on resolving issues quickly and professionally. People with experience in...

  • Customer Service Advisor

    6 days ago

    Letchworth, United Kingdom Aztek Logistics Limited Full time

    Working Monday to Friday 8:30am - 5pm We are currently seeking a driven and customer-focused individual to fill the role of Customer Service Advisor. If you're passionate about delivering high-quality services and ensuring client satisfaction, this could be the opportunity for you. We offer an outstanding 1-2-1 Customer Service platform ensuring that all...

  • Customer Service Advisor

    2 weeks ago

    Letchworth, United Kingdom Speedy Freight Full time

    **Speedy Freight** are a successful National organisation providing logistics solutions. Part of one of the UK’s leading supply chain, transport and logistics businesses truly offering end-to-end supply chain solutions. **Speedy Freight** provides dedicated, same day transport solutions to local businesses. We specialise in delivering time sensitive...

  • Parts Advisor

    11 hours ago

    Letchworth, United Kingdom Autoskills UK Full time

    **PARTS ADVISOR** **Salary - £30,000pa OTE** **Working Hours - Various hours available between 07:30 - 17:30 Monday-Friday** **Location - Letchworth** Our client requires an experienced Commercial Vehicle Parts Advisor / HGV Parts Advisor / Parts Advisor / Parts Sales Advisor for their successful Depot. As a Commercial Vehicle Parts Advisor / HGV Parts...

  • Customer Service Advisor Travel Money

    2 days ago

    Letchworth, United Kingdom Sainsburys Full time

    **Customer Service Advisor Travel Money** - 220005IP) Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part of our all new Winning Team - where you can really be the difference. You’ll be the face of Travel Money for...

  • Customer Service Advisor Travel Money

    2 weeks ago

    Letchworth, United Kingdom Sainsburys Full time

    **Customer Service Advisor Travel Money** - 22000611) Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part of our all new Winning Team - where you can really be the difference. You’ll be the face of Travel Money for...

  • Service Advisor

    4 days ago

    Letchworth, United Kingdom Endeavour Automotive Group Full time

    **Job description**: Service Advisor **Salary**: £32,000 OTE £40,000 Job Location: Letchworth, North Hertfordshire Endeavour Automotive are one of the UK’s fastest growing dealer groups representing global brands such as Volvo, Hyundai, LEVC, Lotus, INEOS and Polestar across dealerships in London, Buckinghamshire, Hertfordshire, Suffolk and Essex. We...

Customer Hub Advisor

2 weeks ago

Letchworth, United Kingdom Settle Full time

**We’re hiring two Customer Hub Advisors on a full time basis, one permanent and one maternity cover (up to 9 months). As the first point of contact, you’ll be the friendly, professional face of settle, helping us deliver great service and support to our customers every day.**

Are you ready to be part of something special?

Welcome to Settle, where our brand-new 2030 strategy marks the start of an exciting journey. As we remain committed to delivering exceptional service to our residents, there's never been a better time to join our team. At settle, our colleagues live our values every day, creating a collaborative, kind, trusted, inclusive, committed, and proud community.

Our diverse and growing team prides itself on offering tailored support for both residents and each other, driven by continuous feedback. We're dedicated to creating an inclusive and diverse culture where everyone feels confident and supported to be their true selves.

At Settle, colleagues love their work because they make a meaningful difference every day. Our friendly culture creates an environment where everyone can thrive. If you're looking for a place where your contributions are valued and you can truly grow, settle is the perfect place for you.

You will provide an excellent service that is easy to access, simple to use and focusses on resolution first time - building trust with customers and stakeholders in the process. You will work collaboratively with colleagues, taking a bold approach as a champion for our customers.

In this role, you will provide an excellent service that is easy to access, simple to use and focusses on resolution first time - building trust with customers and stakeholders in the process. You will work collaboratively with colleagues, taking a bold approach as a champion for our customers.

**Outline of Key Responsibilities...**
- Provide an excellent customer service when responding to a wide range of tenancy management issues
- Have excellent customer service skills and be able to manage difficult and challenging circumstances.
- Manage and process customer mutual exchange requests
- Accurately process tenancy changes, successions, and assignments of tenancy, escalating any cases requiring legal intervention
- Identify and raise safeguarding concerns
- Raise purchases orders and goods receipt as needed
- Raise purchases orders and process invoices as needed

**_ We are looking for someone who has_**

**A basic must**
- have a warm, positive, caring and engaging approach
- a flexible attitude to work, and work patterns - working effectively with a variety of colleagues and adapting to a changing environment and expectations
- excellent verbal and written communication skills
- carry out administration work to a high standard
- experience of providing an excellent customer service
- able to organise and prioritise your workload
- able to respond effectively to difficult /challenging situations and customer behaviour

**Able to**:

- Use your own initiative within a high performing team environment, focusing on solutions and thinking smart
- Actively listen and ask questions to achieve the best outcome for the customer.
- Cope well under pressure and manage your workload during peaks and troughs in volume and demand.
- Demonstrate a commitment to equality and diversity.
- Uphold and live settle values with a robust commitment to diversity

**Benefits**

At Settle, our friendly and hard-working colleagues are proud to be relentlessly resident focussed, and we believe that dedication deserves a stellar benefits package. Here’s what we offer to our amazing colleagues:

- **annual salary**:£29,281.03 per annum
- ** flexible working**: hybrid and flexible options available (role-dependent)
- **generous leave**: 27 days of annual leave, increasing to 32 days with length of service
- **family leave**:enhanced maternity, paternity, and adoption leave
- **pension contributions**:up to 10% from Settle
- **healthcare cash plan**:for your health and wellness
- ** flexible benefits**:cash towards your heath and wellbeing
- ** development**: excellent personal and professional growth opportunities

And that’s just the beginning We’re also thrilled to provide:

- **fresh fruit Mondays**: keep your energy up with healthy snacks
- ** colleague-led campaigns and celebrations**: wellbeing weeks and charity bake sales
- **volunteering days**: 2 paid days to give back to the communities we work in
- **secure parking**:free onsite parking and bike sheds too
- ** local discounts**: enjoy perks from our community partners
- **mental health support**:access to counselling sessions and mental health resources
- **feedback commitment**: we listen to our colleagues and take action
- **shower facilities**: perfect for those who cycle to work or hit the gym
- **early finish Friday**:a kickstart to the weekend

At Settle, we’re committed to creating a workplace where everyone feels valued and supported. Join us and enjoy the benefit