Customer Service Advisor
4 days ago
Working Monday to Friday 8:30am - 5pm
We are currently seeking a driven and customer-focused individual to fill the role of Customer Service Advisor.
If you're passionate about delivering high-quality services and ensuring client satisfaction, this could be the opportunity for you.
We offer an outstanding 1-2-1 Customer Service platform ensuring that all customers receive a level of service second to none.
What does the job involve?
- Looking after a group of customers on a 1-2-1 basis
- Resolving customer queries
- Monitoring shipments on our state-of-the-art IT platform
- Processing customer returns
- Various administrative duties
- Quoting and shipping international shipments
What type of person are we looking for?
- Excellent communicator
- Great Customer Service skills
- Ability to build relationships with customer’s
- Natural ability to resolve problems.
- Good geographical knowledge of the UK
- Team player
- Knowledge of the Logistics industry would be very beneficial.
What type of environment do we have?
- Very friendly
- Open office
- Modern facilities
What’s in it for the successful applicant?
- 20 Days Paid Holiday.
- All bank holidays off fully paid.
- Free onsite parking.
- Contributory pension
- No working over Christmas period
**Salary**: Subject to experience
**Job Types**: Permanent, Full-time
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
Work Location: In person
Reference ID: PT2021
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