Part Time Administration Assistant

18 hours ago

Leicester, United Kingdom Temporary Dedicated Solutions Full time

**Main Duties**
- To be the first point of contact for our learners and for any one attending our localities: Reception duties to include:

- answering enquiries by telephone or in person
- dealing with enquiries from public and other employees.
- makes routine calls to obtain information/resolve queries
- Provide (Adult Learning Specific) Information Advice and Guidance (IAG) to ensure learners are enrolled to appropriate courses or referred to alternative provision.
- Enrol learners to Adult Learning courses following specific Education and Skills Funding Agency (ESFA) guidelines and service procedures providing excellent customer service throughout.
- Liaise with curriculum teams to ensure course provision is optimised in each locality.
- Support curriculum teams at centres across localities deliver classes, enrolment events

**Exams**
- Support the effective delivery of exams including invigilation and provision of materials in compliance with Awarding body requirements.
- Register learners and claim certificates with Awarding organisations
- Administration of exams and processing of accreditation according to awarding body guidelines.

**Data**
- Input information accurately to the Management Information System (MIS) and extract, manipulation and use information to support service delivery.

**Finance**
- Ensure financial transactions are carried out efficiently
- Process invoices, timesheets, and tutor pay claims and check for errors, resolving routine queries and recording details before passing for certifying/validation.
- Maintain centre supplies through re-ordering of basic resources.

**Other Duties**
- Arrange meetings and takes minutes
- Ensure policies and procedures are followed, refer and resolving queries in a timely way.
- Undertake other duties within scope of the job purpose, the title and grading of the job.
- Remain flexible to meet service need and be prepared to travel to other locations within the County.

**Information Management/Information Security**
- Ensure that information is held and communicated safely and securely, respecting confidentiality
- Understand the need for timely accurateon
- Provide administrative support in collating information

**Job Types**: Part-time, Temporary contract
Part-time hours: 18.5 per week

**Salary**: £11.38 per hour

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Monday to Friday

Work Location: One location

Reference ID: MS/Admin

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