Customer Assistant

5 days ago

Nottingham, United Kingdom CarShop Full time

**Location: Nottingham, NG2 1EN**

**Contract Type: 40 hours per week. Working any 5 out of 7 on a rota basis which will consist of days, evenings and weekends.**

**Salary: £19,814 + bonus scheme that provides an on target annual earnings of £21,014 OTE**

CarShop (part of the Sytner group) is the UK’s largest omnichannel car supermarket. We are the spreaders of good carma in the automotive world and provide a world class customer experience.

In 2021 we were named Glassdoor’s #35 best company to work for in the UK.

*** No experience or qualifications needed, as full training will be provided All you need is an enthusiastic attitude, be reliable and a team player - we’ll provide the rest**

**What does the job involve?**
- Your role will be to ‘hand over’ the customer’s shiny new purchase. To do this you will make sure that the car is ready for its’ new home and also check that you have the keys, documents and any other bits the customer will need.
- You will create a positive and engaging atmosphere for each and every person in the store.
- Put world class customer service at the forefront.

Our goal is to boost our stores’ success with every interaction and make every customer leave with that warm fuzzy feeling of being treated like the most important person in the world.

**What we will require from you.**
- Full driving licence
- A willingness to learn
- Have energy and drive
- Work well within a team as well as on own initiative
- A flexible “can do” attitude

**What we can offer you.**
- A friendly, modern and safe working environment
- A competitive salary and bonus structure
- Full training and continued support
- Enhanced annual leave
- A wide range of corporate discounts
- Cycle to work scheme
- Colleague assistance programme
- Long service awards

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