Nhs Clinical Support Desk Practitioner
2 weeks ago
Are you looking for a new less physical role where you can still use all your clinical experience and critical thinking skills to help support the whole healthcare system.
We are looking to recruit reliable and enthusiastic Nurses and Paramedics to join our motivated, friendly and hardworking team of Clinical Practitioners based in Bicester, Oxfordshire to support the smooth running of our 999 service.
All day Saturday (midnight to midnight) as well as any week day after 8pm and before 6am - Time plus 30%
All day Sunday and public holidays (midnight to midnight) - Time plus 60%
We are looking for Nurses and Paramedics to work as part of our dynamic team providing clinical support to patients that have contacted the ambulance service. Our role is to perform in-depth virtual assessments and ensure that all patients receive the most appropriate level of care in the most appropriate care setting. This is a challenging role that requires confidence, assertiveness and great communication and negotiation skills.
Working as part of the team on the Clinical Support Desk you will be working in the live ambulance control centre alongside Call Takers, Dispatchers and other NHS professionals. You will be directly involved with live emergency calls undertaking complex virtual assessments using specialist software, your clinical judgement and extensive knowledge to carry out complex clinical assessments of patients over the phone and using video technology. You will also be supporting our non clinical staff with patient assessments and demand management. You will be required to demonstrate excellent communication skills with a broad range of patients, family members and other healthcare professionals, often exploring and resolving complex clinical and social issues. Balancing the needs of our individual patients with the availability of resources and demand on the Service requires critical thinking and problem solving skills, team working, innovation and good IT skills.
**Benefits we offer**:
- Expert training and support from our dedicated in-house education team.
- A nationally recognized qualification in NHS Pathways.
- Holiday entitlement is 27 days rising to 29 days after 5 years and 33 days after 10 years, plus 8 bank holidays (pro rata for part time).
- Enrolment into the NHS Pension Scheme.
- Access to continual professional development and opportunities within SCAS and the NHS.
- Occupational Health support along with an Employee Assistance Programme.
- NHS Discounts in over 200+ stores including Holidays, Days out, Car insurance, Restaurants and Clothing.
About Us
South Central Ambulance Service NHS Foundation Trust provides a range of emergency, urgent care and non-emergency healthcare services, along with commercial logistics services.
The Trust delivers most of these services to the populations of Berkshire, Buckinghamshire, Hampshire and Oxfordshire as well as non-emergency patient transport services in Surrey and Sussex.
We serve a population of over 7 million and answer over 500,000 urgent calls a year. We employ 4,551 staff who, together with over 1,100 volunteers, enable us to operate 24 hours a day, seven days a week.
Applicants will need to have an up to date NMC/HCPC registration with extensive clinical experience and excellent communication skills.
Please see the job description and person specification for further details.
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