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Golf Events Co-ordinator

2 weeks ago

Enniskillen, United Kingdom Lough Erne Resort Full time

**Golf Events Coordinator**

We are currently looking to recruit an experienced Golf Events Coordinator to join the Resorts events team. As an Golf Events Coordinator you will meet with golf events bookers to secure business for the resorts golf courses and function spaces. You will build relationships with golf group organisers and ensure repeat bookings year on year. You will conduct show arounds of the property, explain packages and secure golf event business. In addition to completing function sheets for all details of booked golf events and updating the required resort computer packages, you will communicate daily with golf team management.

**About The Role**

**Golf Events Coordinator**

We are currently looking to recruit an experienced Golf Events Coordinator to join the Resorts events team. As an Golf Events Coordinator you will meet with golf events bookers to secure business for the resorts golf courses and function spaces. You will build relationships with golf group organisers and ensure repeat bookings year on year. You will conduct show arounds of the property, explain packages and secure golf event business. In addition to completing function sheets for all details of booked golf events and updating the required resort computer packages, you will communicate daily with golf team management.
- Proven experience of event coordination
- Previous experience of administration
- Have an excellent eye for attention and detail
- Expectational customer care
- Strong negotiation and communications skills
- Experience in dealing with golf group enquiries
- Basic knowledge and understanding of the golf industry
- Sales orientated skills to assist generate golf group revenue

To build the existing accounts and develop new business for the hotel. To assist and manage with the day to day running of the sales and events office.

**DUTIES**
- Accurately reflect the image of the hotel by personal contact and appearance at all times
- Maintain records of competitors, products, rates and developments
- Set up and maintain, golf groups and events systems on Opera, BRS, Sales Files and Sales Records.
- Concentrate sales efforts in market segments across the golf industry which best reflect the needs of the Resort.
- Arrange in conjunction with the management team, client events.
- Deal with incoming golf group and event enquiries.
- Show prospective clients and group golf organisers around the hotel with the aim of converting show rounds to confirmed sales.
- Check and offer required availability and revert to the client within specified brand standards turnaround time
- Draft and send proposals as requested within 24 hours of receipt of enquiry.
- Liaise with reservations team when accommodation is required
- Inputting of Rooming list to Opera when accommodation is a requirement of the event.
- Obtain the fullest client details on booking and enter onto a booking form and Opera files
- Execute fluent usage of the BRS golf booking system which manages number of rounds and revenue across the season.
- Optimise profitability from selling of meeting rooms and conference and banqueting with bedrooms
- Deal with all correspondence addressed to the events department, not just golf, and file accordingly
- Transfer all details onto weekly function sheets to ensure all details are up to date. Amend sheet daily and communicate all changes to relevant departments
- Research and make client appointments
- Keep clients advised of latest information regarding the hotel
- Issue completed function sheets from Opera on a weekly basis for the coming 10 day period. Ensure all golf bookings from Opera have the exact same details on BRS.
- Issue and keep up to date relevant reports - both through Opera and Manually.
- Attend/chair weekly function sheet meetings
- To perform any other duties as requested by the General Manager

**HEALTH AND SAFETY**
- To be aware of and adhere to all Health, Fire and Safety Procedures and to remain vigilant to possible risks and ensure that anything of a suspicious nature is reported to management.

**MISCELLANEOUS**
- Maintain high level of Standards, Personal Hygiene, Uniform, Appearance and conduct.
- To attend all meetings and training courses requested by your Departmental Manager or Human Resources and Quality Officer.
- To continuously seek to improve your department’s efficient operation and standards.
- To be fully conversant with the sales function within your departments and to take every opportunity to optimise sales.
- To assist with observing security measures for the hotel and report anything that may appear suspicious.
- To pass on all lost property to the Accommodation Department.
- To ensure all maintenance needs are reported to the Maintenance Coordinator/ Duty Manager.**Golf Events Coordinator**

We are currently looking to recruit an experienced Golf Events Coordinator to join the Resorts events team. As an Golf Events Coordinator you will meet with golf events bookers to secur