Estate Management Officer

Summary We’re looking for an Estate Management Officer to join our Estate Management Team in Northern Ireland.You’ll provide key technical support for the let estate (comprising residential, commercial and agricultural properties), taking responsibility for elementsof its management, maintaining excellent systems and processes alongside data analysis to support its efficient running.

What it's like to work here The management of our tenancies and assets, together with the relationships we have with our tenants, underpins our national £40m+ annual rental income and is essential to the delivery of our conservation work. We’ve recently redefined our strategy and madesome revolutionary changes to significantly improve how we do things in Estate Management.

The National Trust is the UK’s biggest private landowner, and you will support the management of the properties it owns and protect.

What you'll be doing Customer service is a vital part of your role, to build and maintain relationships across the portfolios with tenants and colleagues. Working as part of a wider team, you’ll help to care for and manage our land and buildings by supporting the delivery ofthe Estate Management Plans, cyclical work and wider National Trust conservation objectives.You’ll work with Surveyors to ensure rent reviews are completed on time, that vacant cottages are re-let as soon as possible, and all estate recharges are issued,as well as assisting Estate Managers with day to day management tasks and managing key performance indicators.

You’ll provide a professional service for the management of a mixed portfolio of properties, responding to requests for information, providing advice and hands-on support to meet the needs and demands of internal clients, undertake credit checks, prepareschedules of condition, draft basic legal documentation, and assist with, or when appropriate, lead on low complexity property renovations.

The role requires frequent travel to properties and sites within Northern Ireland.

**Please also read the full role profile attached to this advert.**

Who we're looking for We'll be looking for:

- Knowledge of the rural, residential and commercial surveying environment alongside an understanding of residential lettings and property management.
- The ability to work as part of a team to achieve the best results, demonstrating best practice and sharing ideas and thinking.
- The ability to develop and maintain systems and processes to support the effective management of the let estate.
- Excellent verbal and written communication skills.

Good consulting skills of listening, building trust and acting to deliver a high-quality service.

The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Wherever you’re from, and whatever your background, we want to hear from you - and it doesn’t matter if you’re jam first, cream first, or even if you don’t like scones at all. Everyone is welcome.

Benefits for working at the National Trust include:

- Flexible working whenever possible
- Free parking at most locations
- Free entry to our properties for you, a guest and your children (under 18)
- Substantial pension scheme of up to 10% basic salary

Click here to find out more about the benefits we offer to support you.