Sales Assistant

2 weeks ago

Somerset, United Kingdom Haribo UK Full time

**Sales Assistant - Clarks Village**

**(20 hour contract - Permanent)**

**Welcome to HARIBO, Europe's largest and most successful sugar-confectionery brand Our mission is to bring happiness to kids and grown-ups and we're looking for talented people to join our team to help us achieve this.**

Our Sales Assistants are the heart of our retail stores, providing top quality customer service and delivering retail and operational excellence. We're all about **Focused** teams, based on **Trust**, **Independence** and **Pragmatism**. We strive to share our **Childlike Happiness** with all our colleagues and put **Quality** at the heart of everything we do

**Working Hours**:
20 hours per week, working flexibly to match the needs of the retail business

**Our Mix that awaits you**:
**Customer Service**:

- Deliver the Haribo standards of customer service
- Greet customers as they enter the store
- Sampling activities in and out of store
- Process cash and card payments at the till

**Retail Standards**:

- Deliver the Haribo standards of retail excellence
- Ensure Haribo retail standards are maintained at the beginning and throughout the day
- Products are correctly replenished, displayed and priced
- Promotional items and offers are visible to customers and actively sold
- Undertake daily cleaning duties within the store

**Operational Standards**:

- Deliver the Haribo standards of operational excellence
- Stock is replenished, counted, rotated and recorded correctly
- Comply with company standards in Health & Safety, providing a safe environment for colleagues and customers
- Understand and comply with the requirements of the Environmental Management System (EMS) and the Environmental Permit as part of day to day activities
- Complete food hygiene and handling training, ensure all food hygiene processes are followed and records completed

**The Ingredients you bring with you**:

- Previous retail experience is essential
- Online retail experience would also be beneficial
- Experience handling cash and processing card payments
- A desire to provide excellent customer
- The ability to communicate well at all levels, being helpful and approachable
- Ability to work individually as well as part of a team
- Passion for HARIBO: our values, brand and customers

**Being part of the HARIBO family means**:

- Competitive salary - £10.90/hour
- Life Insurance - Five times yearly salary
- Enhanced Company Pension Scheme
- Supported induction and training period
- Colleague Discount on sweet treats

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