Executive Team Assistant

**Details**:
**Reference number**:

- 276043**Salary**:

- £26,029 - £28,000**Job grade**:

- Higher Executive Officer**Contract type**:

- Permanent**Type of role**:

- Administration / Corporate Support**Working pattern**:

- Flexible working, Full-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Birmingham with blended working patternAbout the job

**Job summary**:
We currently have a vacancy for an Executive Team Assistant to join our organisation. CCW supports thousands of customers with complaints they have been unable to resolve directly with their water company and carry out research on a wide range of water issues and publish our findings to influence the future direction of the industry that benefits consumers. Our Committees in England and Wales and team of Consumer Advocates represent consumer interests to a wide range of stakeholders, including Government, regulators and water companies.

The Executive Team Assistant will provide proactive support to the Executive Team members and also provide diary management for the Welsh Chair, maintaining strict confidentiality whilst sustaining a high level of professionalism among staff.

in order to deliver our mission to ensure people are well-informed, treated fairly and have confidence in their water services.

In exchange, we’ll offer you the chance to work in a rapidly changing, dynamic organisation and receive attractive benefits including a Civil Service pension and flexible working options.

**Job description**:
Job summary

Administrative tasks
- Manage communications for relevant Exec team members and Wales Chairman.
- Identify, collect, collate and complete initial analysis of information, taking proactive action wherever possible
- Manage filing system including identifying papers for individual meetings and overdue actions
- Maintain records, produce presentations and materials for various meetings, conferences and seminars
- Arrange catering and travel arrangements
- Process invoices, complete GPC card logs and expenses claims
- Carry out other administrative tasks as required

Monitor progress of deliverables
- Monitor progress of projects, highlighting any issues
- Send reminders & chase outstanding actions

Arrange internal/external meetings/events
- Arrange meetings and events; prepare agendas, take minutes and distribute the necessary documentation

Data and analysis
- On behalf of Exec members, identify key messages and create presentations, reports, papers and or spreadsheets

Other tasks
- Offer administration support to the Board Secretary as required
- General administrative duties such as printing and photocopying
- Copy typing, including confidential material, and proof reading documents prior to issue
- Provide cover and occasional support for CEO/Chair’s Personal Assistants

In addition to the duties described in this specification the jobholder may be required to carry out such other duties as may reasonably be required.

**Person specification**:
Essential
- Proactive with ability to work unaided
- Ability to present ideas and persuade others to change
- Ability to respond to crises or challenging situations quickly and professionally
- Energetic and hungry to learn and succeed
- Relevant admin experience
- Excellent time management skills and the ability to effectively prioritise workload
- Solid organisational skills, including multitasking and time-management
- Quick learner and able to problem solve effectively
- Excellent written and verbal communication skills
- Ability to work well under pressure whilst delivering to a high standard
- Motivated and have a strong work ethic
- Strong teamwork skills
- A flexible and creative thinker
- Ability to work in a fast paced environment
- Collaborative
- Flexibility to work outside of normal hours sometimes at short notice and/or travel to meetings, which may include overnight stays.

**Benefits**:

- Annual leave entitlement starting at 25 days rising by one annually to a maximum of 30 days, plus 10.5 Bank Holidays and Privilege leave.
- Benefits include Civil Service Pension, Flexible Working Options, Travel Season Ticket Loans, Bicycle Loans, Free access to Health Assured and much more.Things you need to know

**Selection process details**:

- A completed Personal Details form (available to download below and from our website).
- A curriculum vitae including education, professional qualifications and full employment history, giving details of key achievements relevant to the skills and experience outlined in the person specification and the job description.
- A personal statement outlining, how you meet the published essential criteria in the person specification which must be no more than 2 sides of A4.

Full details and essential criteria for the role can be found in the Information for Applicants.

Feedback will only be provided if you attend an interview or assessment.**Security**:
- People wo