Technical Advisor
6 days ago
We have an exciting opportunity for a **Technical Advisor **to join our team in **Stoke-On-Trent**, on a **full-time, permanent basis.** In return, you will receive a **highly competitive salary with OTE of £45,000 per annum**, as well as fantastic benefits.
**Grafton Group plc** is an international trade-focused, multi-channel distributor of construction products. The success of the business is based on the quality of the products it distributes and the quality of the service it provides to itscustomers. We are one of the leading players in the distribution, merchanting and retailing sectors in the UK, Ireland, Netherlands and Finland.
**What can you expect in return?**
- Competitive basic salary with an achievable performance bonus scheme (OTE £45K+)
- Full training
- Full time, long term, stable work
- 28 days annual leave
- Pension plan
- Health Cash-plan - claim money back on everyday healthcare needs and treatments (Dental, physio, prescriptions to name a few)
- Share saving scheme into our parent company, the Grafton Group
- 10% discount in Stairbox, plus discount across other Grafton Group brands
- Employee Assistance Programme with additional perks - 100s of retail discounts
- 100’s of retail discounts available through our flexible benefits portal
**About the Technical Advisor role**:
**Stairbox**are a fast growing staircase manufacturer with a fantastic opportunity available to join our customer service team. The office-based role will incorporate using bespoke staircase design / CAD software (training provided) to designstaircases to meet customer requirements. Technical/joinery background not required however could be advantageous.
**Hours**: Monday - Thursday 8:00 - 17:30, and Friday 8:00 - 17:00
**Key responsibilities of our Technical Advisor will include**:
- Answering inbound sales queries and providing support/advice to customers
- Providing technical advice to customers over the phone and face-to-face showroom visits
- Producing technical CAD drawings with 3D models
- Achieving monthly targets
- Maintaining and developing relationships with customers - including quotations and close of sale
**What we are looking for in our Technical Advisor**:
- Excellent communication skills - face-to-face and telephone manner
- Excellent organisational skills with the ability to demonstrate problem-solving ability with strong attention to detail
- A confident and determined approach to drive and succeed
- The ability to work both independently and as part of a team
- Highly proficient IT and numeric skills
Click **apply**today to be considered or to find out more about the **Technical Advisor **role - we would love to hear from you
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