Senior Finance Administrator

**Location: Isle of Man**

**The opportunity**:
Are you looking to develop your current skills and experience? We are looking for a Senior Finance Administrator to support the Finance Operations team in providing a high quality, accurate financial administration service. In accordance with agreed procedures, service, and quality standards we offer specialist advice to our customers.

**Key responsibilities**:

- Deputise in the Team Managers absence.
- Ensure all personal actions support the team objective to deliver high quality service that meets SLA and KPI targets, whilst conforming to relevant regulatory requirements.
- Ensure that documents and processes are correctly authorised, complete and accurate.
- Resolve problems and queries arising on the Section and provide assistance, advice and offer alternative solutions to internal and external customers and suppliers (verbally and in writing) in an effective and professional manner.
- Assist in proving the correctness of the Company’s records by operation of timely, secure and effective controls and processes, likely to include completion of both straightforward and more complex reconciliations, investigating and clearing any items arising.
- Prepare, check and control information and payments for despatch to internal/external customers and suppliers (e.g. cheques, commission statements, remittance advices, standard and non-standard letters/memos etc).
- Likely to prepare journals from computer or manually produced schedules and input data quickly and accurately to the appropriate system, maintaining records of actions taken.
- Make recommendations to improve the processes where appropriate.
- Assist other members of the team or Department, as directed by the Team Leader, particularly in times of heavy workloads/absence, working at all times effectively as a member of the team in supporting the business processes.

**Your skills and experience**:

- Numerate and accurate, with good keyboard skills and capable of working to the required standards within tight deadlines.
- Sound knowledge of relevant processes, technical standards and systems, and detailed knowledge of relevant Company/Statutory rules and regulations.
- Good written and verbal communication skills with the ability to interact tactfully with customers/suppliers.
- Ability to interpret and form judgements on unusual transactions and relate to Company policy.
- Proactive approach to solving problems / offering solutions.
- Ability to cope and manage varying workloads and pressures.
- Ability to work in a team/be a team player.

**Who are we?**

We are Zurich International Life

We support our fellow business units who provide life and savings products to markets around the world. Based out of the Isle of Man since 1982, Zurich has built a strong reputation as a reliable, dependable yet innovative insurer and regularly receives recognition and awards from the industry.

We believe in having a diverse mix of employees that reflects our customers and the communities in which we live and work. Our diversity and inclusion initiatives are shaping an environment where everyone feels welcome. We are committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community actively through the Zurich Community Trust.

This role is based in our state-of-the-art Isle of Man office alongside a further 360 employees at this location.

**Our culture**:
At Zurich on the Isle of Man, our sense of community is strong and we’re particularly passionate about diversity and inclusion. We want our people to bring their whole selves to the workplace and ensure everybody is made to feel welcome, regardless of their background, race, gender or sexual identity, beliefs, or culture. We are committed to treating all our applicants fairly and with respect, irrespective of their actual or assumed background, disability, or any other protected characteristic.

We have an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities.

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

**So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.