E-rostering Admin Assistant

**Hours**: 37.5 per week

**Band**: 2

**Essential Requirements**: GCSE or equivalent in Maths and English grade C or above or NVQ Level 2 or above in Business Administration

Are you passionate about customer service, data and information? If so, we have an exciting opportunity for an administrator to join the team supporting e-Rostering and overseeing the helpdesk.

For more information please contact Martin Deacon - E-Rostering Manager on 07736 085 783.

You will already be able to use Excel, Word and other MS packages and be willing to learn about our e-Rostering and ESR systems. Full training is provided in our E-Rostering system.

At Harrogate and District NHS Foundation Trust we provide outstanding care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.
- An inclusive and supportive culture our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
- Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards
- Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
- Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.

Key Responsibilities
- Provide administrative support and assistance to the E-Rostering Manager and E-Rostering Facilitators to support with the e-rostering system, across the Trust, including inputting starters, leavers and changes as required and addressing helpdesk queries.
- To assist in the generation of the time & attendance and sickness & absence payroll files from E-Rostering System each month. Ensuring exceptions are analysed, investigated and actioned; files are created and transferred to the ESR hub so that appropriate payments can be made. Escalating where necessary to the E-Rostering Manager.
- Configuration of the e-rostering system based on the information provided by the E-Rostering Manager.
- To promote and maximise effective use of the E-Rostering System.
- Encourage and instil confidence in new roster managers to cooperate and use the system effectively.
- To liaise with the supplier’s helpdesk, when necessary, to resolve system problems.
- Build effective relationships with ward, department and line managers to address queries and questions regarding using or utilising the system effectively.
- Show due diligence in the adherence to and to the perpetuation of the Trust’s policies and procedures.
- Assist in the review of standards and procedures for the development and use of the e-rostering system.
- Assist with the data cleansing of the ESR system.
- Input data into ESR for example appraisal data, flu vaccination information, and Equality and diversity data.
- Provide analysis for ESR or other data sets as required and directed.

Other Requirements
- Ensure confidentiality at all times.
- Provides effective communication, maintaining excellent inter-personal skills when dealing with members of staff at all levels within the Trust. Liaises with other departments as required.
- Take responsibility for continuous professional development.

Special Conditions
- Undertake other tasks and duties as required which are commensurate with the nature of this post.

This job description represents an outline of the responsibilities of the post and may be amended following consultation with the post holder.

For more information please see job description attached.