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Medical Secretary

2 weeks ago

Bristol, United Kingdom North Bristol NHS Trust Full time

Medical Secretary Band 3

We are looking for a reliable and enthusiastic individual with a high standard of organisational skills and excellent typing skills to provide an efficient secretarial service to the Pain Department at Southmead Hospital.

The post holder must have extremely good computer and communication skills, as well as being a team player and have an ability to use their own initiative. Being an extremely busy department, the ability to work under pressure and be able to prioritise changing workloads is absolutely essential for this role.

Previous medical secretarial experience is not essential and experience in a Medical Secretary role with knowledge of medical terminology would be an advantage.

Audio typing experience is essential for this role as well as advanced knowledge/previous use of MS Office.

This role is to support our Chronic Pain Clinic within the Neurological and Musculoskeletal Sciences Division (NMSK). You will work within a team to provide secretarial and administrative support. You will liaise with all staff within the NMSK department to ensure the smooth running of the service
working to deadlines, dealing with daily queries including telephone management and cross cover to manage annual leave and sickness absence.

Pain Clinic is situated in Gloucester House outside of the Brunel Building.
- Responsible for typing clinic notes/reports and general correspondence, recording case notes and other tasks required by the department.
- Receive, sort and prioritise daily correspondence.
- Ensure discharge summaries and documentation is sent to GP as required and letters and results to GP and patients.
- Maintain good communication with the directorate team in order to achieve efficient teamwork.
- Contribute to the review of administrative and clerical functions within the department and make recommendations to enhance the service provision for all users of the department.
- Photocopying/filing and other administrative duties to ensure the efficient running of the office.
- Prioritise sometimes conflicting Directorate requirements, independently of, or with consultants and other secretarial support to meet deadlines - i.e. 5 day turnaround for clinics.
- Organise meetings, including the booking of rooms as necessary, for the clinicians and their teams as required.
- Act as a contact point, liaising with patients, medical and nursing staff and other external agencies dealing with queries competently and professionally, taking action when appropriate in accordance with Data Protection.
- To provide secretarial cover and undertake general office duties as necessary within the department.
- To effectively deal with incoming mail for Clinicians.
- Such other reasonable duties, appropriate to a Band 3.