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Service/repairs Administrator

2 weeks ago

Norwich, United Kingdom Cooks Blinds & Shutters Ltd Full time

**Job description**

Cooks Blinds & Shutters Ltd are a successful family-owned Company, we are looking for a new member to join our team as a customer service administrator. This is an opportunity to work within a small and friendly team working mainly within the industrial/commercial sector.
We are looking for somebody who has a friendly personality who has the enthusiasm and ability to learn new skills quickly and can demonstrate an ability to work within a team environment.

**General Duties**:

- Answer and direct phone and manage customer and engineers enquiries
- Forward plan work for engineers.
- Allocate all jobs from an in house system
- Ordering parts and access equipment
- Rebook jobs where visits did not go ahead
- General office admin and support

**Required Skills**:

- Administrative experience preferred but not essential
- Excellent time management skills and the ability to prioritise work
- Strong organisational skills, attention to detail with the ability of multi-tasking
- Good all round IT skills and proficiency in MS Office Products - Word, Outlook & Excel. Excellent written and oral communication skills
- Polite and professional telephone manner

Job Status: Full Time, Permanent Secure Position
Hours: Monday to Friday 0800 to 1700
Entitlements: 21 days holiday plus bank holidays. Pension

**Salary**: Negotiable, Depending on Experience

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£25,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Quarterly bonus