Administrative Co-ordinator

37.5 hours per week (4 days per week Mon-Fri)
Permanent
**Salary**: £24,625 - £25,674 per annum
A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.
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Take lead responsibility for setting up and managing administrative systems for the Physiological Sciences Services.
To provide an efficient and professional administration service to the Physiological Sciences Services
To ensure that all patient appointments and referrals are managed in a timely manner. With particular responsibility for meeting national targets especially linked to cancer waits
To communicate over the telephone and personally with patients, clients, friends and relatives relaying accurate and applicable information as required.
To manage the day to day duties of the Band 2 admin and clerical staff.
Here at George Eliot our vision to ‘ excel at patient care’ takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:
E ffective Open Communication
e x cellence and safety in everything we do
C hallenge but support
E xpect respect and dignity
L ocal health that inspires confidence

**Benefits**: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.
Take responsibility for dealing with referrals on receipt of referrals both internal and external.
To take lead responsibility of updating the Lorenzo computer program with all relevant and applicable information. On day of clinics welcome patients to department, arrive & depart patients on Lorenzo and arrange follow-up appointments as required.
To input and manage referrals from both GP surgeries and other trusts.
To input and manage Access Plans for all tests carried out in the Physiological Sciences Services.
Take lead responsibility for the administration duties required to facilitate the running of the Physiological Sciences Services for both inpatient and outpatient referrals.
Take responsibility for managing database of patients including referral dates and appointment dates. To be responsible for updating of database and audit of accuracy.
To ensure that all patient notes are booked out to correct destination by placing details on the I-records system.
To book clinic appointments for all diagnostic tests.
To manage the E-Referral booking system.
Write to patient’s General Practitioner, Consultant as required.
To ensure that, if required, transport is ordered for patients as and when required.
To answer telephone ensuring that information is correctly handled and disseminated for all situations.
To photocopy information for Clinical Team as and when required.
To be responsible for the general tidiness of the workplace and equipment therein.
Prepare any correspondence as and when required and forward appropriately as per hospital information governance policies.
To ensure data protection policies are adhered to at all times.
For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.