Children and Young Person Caseworker

We have an exciting opportunity for a Violence Against Womend and Girls (VAWG) Caseworker to join the Multi Crime team in Shipley, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we’d love to hear from you

**County/Borough**
- West Yorkshire

**Office location**
- Parkview Court, St James's Road, Shipley

**Full time/Part time**
- Full time

**Hours per week**
- 37.5

**Work schedule**
- Monday to Friday 9am -5pm.

**Basic Salary**
- £26,830.20

**Contract type**
- Permanent

**DBS required?**
- Enhanced

**Police vetting required?**
- Yes

**Closing Date**
- 19/11/2025

**Ref No**
- 6397

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

- **Flexible Working Options**: Including hybrid working.
- **Generous Annual Leave**: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- **Birthday Leave**: An extra day off for your birthday.
- **Pension Plan**: 5% employer contribution.
- **Enhanced Allowances**: Enhanced sick pay, maternity, and paternity payments.
- **Exclusive Discounts**: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- **Financial Wellbeing**: Access to our financial wellbeing hub and salary-deducted finance.
- **Wellbeing Support**: Employee assistance programme and wellbeing support.
- **Inclusive Networks**: Access to EDI networks and colleague cafes.
- **Sustainable Travel**: Cycle to work scheme and season ticket loans.
- **Career Development**: Ongoing training and support with opportunities for career progression.

**About the Role**

As a VAWG Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. These will be predominantly female victims of domestic abuse, sexual violence and stalking, however, could be victims of any crime or gender. You will make initial contact with victims via the telephone, then tailor the support to the Victims preferences i.e. home visits or via conference calls, to explain our services, and assess the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.

As a Caseworker you will:

- Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
- Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
- Identify barriers to accessing services & work with partners to provide ongoing support.
- Keep accurate & confidential case records.

**About You**

You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.

You will need:

- Strong written & verbal communication skills.
- Competent IT skills, able to use generic systems.
- Good organisational & time management skills, able to manage competing needs and priorities.
- To work effectively both as part of a team & independently
- To develop & maintain partnerships with internal & external organisations.
- The ability to maintain professional boundaries & confidentiality.

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

**About Us**:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone w