Business Support Administrator, Killelea House, Bury

**Choices for Living Well Service at Killelea House
- Intermediate Care Services**

Killelea House is a community focussed, interim, reablement service that supports adults, many with complex needs due to illness or injury, to regain their skills and confidence so they can return home after a period of therapy and support. We offer a safe space in a lovely, newly renovated residential house and extend our services out to those who have returned to their own homes.

**Business Support Administrator**
- 2. Maintain operational and administrative filing systems.
- 3. To organise, update and maintain all appropriate databases containing records and reports.
- 4. To act as first point of contact, providing good customer care via telephone for members of the public, professionals and staff from other agencies.
- 5. To process incoming mail and distribute/file/reply as necessary. To process outgoing post as required.
- 6. Update and extract information from management information systems accurately and
- competently as required including the retrieval and collation of reports to agreed procedure.
- 7. Provide full administrative support to staff in the organisation of the service and its day to day running.
- 8. Complete all documentation and correspondence accurately and to a high standard in line with procedures and within agreed timescales.
- 9. Creating and formatting documents, presentations, spreadsheets.
- 10. Maintain operational and administrative filing systems.
- 11. Compile and maintain mailing lists for distribution.
- 12. Order and maintain a stock of stationery supplies for departments, using a prescribed list of stationery.
- 13. Use initiative and established procedures to resolve queries at the first point of contact or escalate where appropriate withing agreed timescales and procedure.
- 14. To attend meetings, take informal actions, distribute actions/papers.
- 15. Work collaboratively with colleagues and stakeholders to enhance the role of business and
- executive support throughout the council, being flexible and able to work across all departments, providing cover in the absence of other team members.
- 16. Transcribe audio typing, where there could be multiple voices.
- 17. Check availability of attendees for meetings and book meeting rooms as necessary.
- 18. Make business travel and accommodation arrangements, as instructed and in line with council guidelines.
- 19. Provide support to corporate priorities and initiatives as required, including elections an Inspections.
- 20. To undertake suggested redactions and co-ordinating/gathering information in relation to Freedom of Information requests, Subject Access Requests and Environmental Information Regulations requests, complaints and enquiries.
- 21. Order goods and services, raise invoices as directed, using the Council’s Financial Management Information System, and other associated activities.
- 22. Report faults on equipment, furnishings, and fittings to the relevant person.
- 23. Undertake general administrative tasks.
- As an employee of Bury Council you have a responsibility for, and must be committed to, safeguarding, and promoting the welfare of children, young people and vulnerable adults and for ensuring that they are protected from harm.

Bury Council is committed to equality, diversity, and inclusion, and expects all staff to comply with its equality related policies/procedures, and to treat others with fairness and respect.

The post holder is responsible for Employees Duties as specified with the Corporate and Departmental Health and Safety Policies.

As an employee of Bury Council you should contribute to a culture that values and supports the physical and emotional wellbeing of your colleagues. Where an employee is asked to undertake duties other than those specified directly in his/her job description, such duties shall be discussed with the employee concerned who may have his/her Trade Union Representative present if so desired. (See paragraph 203 of supplemental Conditions of Service).

This post is a permanent position and is supported by a council benefits package.

**Salary**: £11.18 per hour

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Bury: reliably commute or plan to relocate before starting work (required)

Work Location: In person