Head of Finance, Operations, Resource and Control Office

End Date

Monday 17 February 2025

Salary Range

£0 - £0

We support flexible working - click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary


Job Description

JOB TITLE: Head of Finance, Operations, Group Audit & Conduct Investigations

SALARY: £114,810 - £135,070

LOCATION(S): Edinburgh, Bristol or Leeds

HOURS: Full time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our strategic hubs (Edinburgh, Bristol or Leeds)

About this opportunity

Group Audit & Conduct Investigations is a key independent function within LBG, providing specialist assurance and investigation services to the wider Group. As GA&CI’s Head of Finance, Operations, Resource and Control Office, you’ll lead all aspects of the business management of the function, responsible for a c£60m annual budget and c400 FTE headcount. You will develop and maintain a cross-industry awareness of the key performance and benchmark indicators of an effective internal audit function and use those in the development of plans and activities to promote the efficient and commercial management of the function.

What are we looking for?

We’re looking for a bold and confident leader, who turns ideas into action rapidly, learns and fails fast, and takes colleagues and stakeholders along with them. You will be resilient and steadfast under pressure, recognising that the effective control of finance, risk management and operations may sometimes bring you into conflict with colleagues and leaders on matters of prioritisation of limited resource or operation of control, and you will skilfully and pragmatically navigate internal politics and short-term issues in pursuit of our agreed strategic priorities.

Responsibilities:
- Manage the GA&CI Financial and Headcount Budget on behalf of the GA&CI COO and Group Chief Internal Auditor (CIA), and related finance processes (Budgeting, Forecasting, Purchase to Pay etc.)- Develop and lead all aspects of the Strategic Workforce plan, succession plan, and related Resource, Property, Recruitment, Talent and Capability frameworks; and collaborate with GA&CI leaders to maintain a resource pool and pipeline of talented colleagues- Manage the internal and external resource, including co-source, and develop and maintain the internal resource management supply and demand fulfilment process against the demand plan.- Collaborate with the Methodology Team, Risk Owners and SMEs to develop and deliver an aligned training & capability framework.- Be responsible for the overall execution of Control Office responsibilities across GA&CI, and own relevant key risks for the Function (including People, Legal & Regulatory, Economic Crime Prevention and other operational risks), and develop and maintain an effective efficient control framework to mitigate these. Oversee the implementation of effective controls for other risk types which are owned by other leaders within GA&CI.- Share responsibility for developing and managing the incident management and Business Continuity Plan (BCP) for GA&CI with the Head of Quality, Method & Platforms, collaborating with key stakeholders to provide a “joined up” approach.- Promote and role model the Group’s values to drive cultural transformation, leading the embedding of Risk & Finance Transformation activities into GA&CI.

Why Lloyds Banking Group

We’re on an exciting journey and there couldn’t be a better time to join us. The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.

What you’ll need:
Leading Teams

Lead and take ownership of delivery, while championing the growth and development of colleagues.- Team & Community Building: Motivates and inspires colleagues around a common goal.- Safety & Trust Building: Creates a safe environment for innovation that fosters a a 'fail fast and learn’ culture.- Prioritisation & Delegation: Instils trust to motivate independent working and empowers teams to shape and drive their own portfolios, coaching as required.- Performance & Goal Management: Coaches for high performance, guiding colleagues to take ownership of performance and development- Coaching & Feedback: Acts as a trusted advisor and provides insightful, motivating, and strategic thoughts and ideas and leads people to the solution rather than ‘telling’.

Project & Programme Delivery

The ability to deliver process and technological change effectively in a complex environment, to drive through novel solutions that often mean being the first adopter.

Business Strategy

The ability to understand and interpret Group and Business Unit Strategy and connect audit delivery and business monitoring insights to such strategies at the Macro level.

Data Literacy, Automation and Artificial Intelligence

The ability to analyse,