Project Support Coordinator

As part of the New NHS England, the South West region is
committed to being a workplace where everyone is encouraged to
continually reflect, experiment, and improve, where we support and
uphold the behaviours that we expect of each other, and in the way
**we approach our work supporting our systems**:

- compassionate & respectful
- trusting & reliable
- diverse & inclusive
- grounded & optimistic
- willing to experiment & learn

**Our South West Way means being**:

- Part of one ‘team South West’ a new, learning organisation where we support each other, share our challenges, and celebrate achievements together.
- A role model for our behaviours and working collaboratively.
- Prepared to adapt to different ways of working, and open to working flexibly.
- Able to access our Core Skills development programme: continuous improvement, coaching, understanding data and teamwork (Team of Teams).

The Project Support Coordinator is responsible for the provision of senior administrative and programme/project support services to the Performance and Commissioning Team.
**The postholder will**:

- Work as part of a team to co-ordinate and implement specific workstreams and team functions
- Provide a comprehensive high quality administrative service
- Be a primary point of contact for the team with internal and external stakeholders, which could include senior leaders, learners, educators, trainers and external organisations.
- Work independently within a defined function to achieve agreed outcomes - Lead the administration of key process and associated IT systems

The post-holder will work closely with colleagues, including senior leaders, across the directorate to deliver a high quality consistent service around Programme, Project Management, and commissioning aligned to NHSE Standard Operating Procedures.
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
Making the NHS a great place to work, where our people can make a difference and achieve their potential.
Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
Optimising the use of digital technology, research, and innovation
Delivering value for money.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher. You can find more information on the Government website.
Engaging with people and key working relationship s
Provide and receive complex or sensitive communications where negotiating/ influencing skills are required to secure agreement or cooperation
Establish and proactively maintains effective relationships with stakeholders within internal and external networks, influencing, motivating and persuading others
Input and contribution to relevant internal/external project groups
Timely and accurate information analysis and reporting, with information in a suitable format for the relevant audience
Management and Leadership
Exhibits self-belief and believes in own ability to deliver
Focuses on the achievement of goals for the organisation’s benefit as well as own benefit
Makes effective decisions based on all available information
Ensures all employees supervised/managed (where appropriate to specified role) have annual appraisals and personal development plans in place and comply with mandatory training
Takes responsibility for meeting own objectives and own development needs
Actively contributes to the evaluation of the effectiveness of others’ learning/development opportunities
Offers help and guidance and feedback to others to support their development or to help them complete their work requirements effectively
Delivering Results
Setting Direction and Service improvement
Discusses with team the likely impact of changing policies, strategies and procedures on practice. Also encourages team to consider changes within own area and how to improve effectiveness
Takes on new work and makes changes to own work when agreed, requesting relevant help if needed
Responds positively to change and supports colleagues in understanding and making agreed changes to their work
Evaluates own and others’ work when needed
Proactively makes suggestions to improve the service wit