Student Wellbeing Adviser

**Salary**: £31,236 - £32,080 per annum, pro rata

Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.

Closing Date: 21 October 2025

**The Role**

As a member of SHWS, you will report to the Student Wellbeing Adviser Team Manager, under the day-to-day direction of School colleagues. You will work collaboratively with the Head of Student Counselling and Mental Health and a wide range of School colleagues (e.g. the Director of Education, Senior and Personal Tutors, Degree Programme Directors and Professional Support colleagues), to provide a local, comprehensive and professional point of contact for both incoming and registered students who need advice and assistance with health and wellbeing concerns, either from transition to higher education or during progression through study.

This will include, but is not limited to, supporting applicants and students with specific learning difficulties, autism spectrum disorder, long-term health conditions and mental health difficulties. You will provide a comprehensive listening, support, signposting and, when appropriate, a ‘follow-up’ service to ensure suitable support and advice is being provided and acted upon, ensuring that students have the optimum opportunity to fulfil their potential and gain the best experience from their time at university.

This is a 29.6 hours contract (0.8) FTE position fixed term until 30th January 2026.

A Disclosure and Barring Service Check is needed for this role.

**Key Accountabilities**
- In line with University and School support protocols, act as a point of contact within the School for students requiring support, referring them to the most appropriate source of help and guidance (both internally and outside of the University) and where appropriate, monitor engagement with referral and sign posting advice
- Monitor the implementation of Student Support Plans provided by Student Health and Wellbeing and support changes needed to such plans accordingly
- To work operationally with colleagues to ensure inclusivity for students with additional support needs and compliance with relevant legislation
- Support Personal and Senior Tutors in ensuring the delivery of a high-quality system of personal tutoring - in accordance with the Personal Tutoring system across the academic unit
- Support colleague wellbeing leads in the identification of school-based colleague training needs relevant to student health and wellbeing and encourage all colleagues, including personal tutors within the academic units, to attend appropriate training events and workshops
- Provide information, guidance and support to all students and act as champion for minoritised and/or potentially vulnerable students, (e.g., disabled students, those from a widening participation background, clearing, minoritised ethnic backgrounds, young carers, LGBTQ+ etc.)
- Work closely with relevant School colleagues to ensure that all students receive the help they need, from transition into University to final degree. Discuss support requirements, facilitating any needed communication with central Student Health and Wellbeing
- As guided by the Student Wellbeing Adviser Team Manager, work co-operatively with other members of the University or external agencies on the creation and delivery of projects promoting the wellbeing of students
- Support the work of the central SHWS by providing information, advice and guidance to all School students and colleagues, on how wellbeing may impact upon academic study, with further signposting to practical support including but not limited to accommodation and financial advice
- Identify and report on trends in student need to the Student Wellbeing Adviser Team Manager and School colleagues in order to inform and develop ongoing effective support for students across the University.
- Contribute to the co-ordination and/ or delivery of wellbeing related projects in School (e.g., peer mentoring schemes, weekend open days, induction events, information drop-ins etc.)
- Under the direction of the Student Wellbeing Adviser Team Manager, support students progressing through the Support to Study and Fitness to Study processes
- Attend and support the PEC Committees in decision making, by providing student wellbeing advice and knowledge
- Use individual available student data, such areas as PEC submissions, notifications of absences, late submissions of work and overall student engagement with their studies, in order to identify and intervene to support students before concerns escalate
- Under the direction of the Student Wellbeing Adviser Team Manager and relevant School colleagues, regularly report to relevant SHWS managers, School committees/ boards trends in student welfare statistics, issues/ solutions and resource requirements
- Under the direction of School colleagues,